Tom was very thorough and he was very good at explaining the work that was required. The service was timely and the car was delivered back to me in good shape. Thank you for a very good experience.
9/18/2024
Katherine C. VERIFIED CUSTOMER
Great service as always from everyone at Carlsbad Lexus. Thank you for taking good care of my car.
9/18/2024
Mary Ann. VERIFIED CUSTOMER
Job well done. Greatly appreciated
9/18/2024
L C. VERIFIED CUSTOMER
Everyone on the team that I dealt with was professional and so friendly
9/18/2024
Michael V. VERIFIED CUSTOMER
The team at lexus were very prompt and helpful with the whole process. My 250UX feels brand new.
9/18/2024
Allen J. VERIFIED CUSTOMER
I was very happy with the way Tom took care of my service needs. He took the time to listen to my issues and went way over and above to help me.
Allen J
9/18/2024
Mihail D. VERIFIED CUSTOMER
Despite my first impression no so good experience (when purchased the car) now after first visit I am really impressed with how nice and professional everyone in the service department is.
9/18/2024
Youngmai K. VERIFIED CUSTOMER
Very pleasant and professional attitude
Good customer service from Lexus
9/18/2024
Cinthia F. VERIFIED CUSTOMER
Tom Morrell was very helpful and professional!
I really appreciate the great service and accommodation!
Sincerely,
Cinthia F
9/18/2024
Christian P. VERIFIED CUSTOMER
Rachel is the best. Thank you!!
9/17/2024
Eileen K. VERIFIED CUSTOMER
Bernardo was excellent!!
9/17/2024
Carol B. VERIFIED CUSTOMER
Bernardo did a great job and appreciate his effort on honoring a one year warranty issue.
9/17/2024
Charlie O. VERIFIED CUSTOMER
Kim was great. Was curious when I arrived. Updated me when promised and completed the work as promised
9/17/2024
Judith G. VERIFIED CUSTOMER
She is excellent
9/17/2024
Rosario Aurea. VERIFIED CUSTOMER
Rachel was very pleasant to work with. She did an exemplary job!
9/16/2024
Swwaf B. VERIFIED CUSTOMER
Kimberly is always great in her service and keeps us abreast of what's going on with the service.
9/16/2024
Cary W. VERIFIED CUSTOMER
Brand new car with a vibration that can’t be fix is disappointing.
9/16/2024
Majid M. VERIFIED CUSTOMER
He is so knowledgeable and very friendly.
9/16/2024
Elisabeth F. VERIFIED CUSTOMER
Kim went above and beyond expectations as this was an urgent matter.
So happy with the service.