The entire staff was great...especially Kim Porter my service advisor !!
7/8/2023
Richard T. VERIFIED CUSTOMER
My car alignment is still off with steering wheel on the right, car pulls to the right
7/8/2023
Joseph P. VERIFIED CUSTOMER
Bernardo could not have been more accommodating, especially after unexpected issues arose and several hours were added to my wait time. He was gracious and communicative in every way.
7/7/2023
Anne K. VERIFIED CUSTOMER
Prompt & great service.
7/7/2023
Jennifer H. VERIFIED CUSTOMER
Bernardo is always a pleasure!
7/7/2023
Linda A. VERIFIED CUSTOMER
All issues were taken care of promptly and my car was cleaned! Thank you
7/7/2023
Cai C. VERIFIED CUSTOMER
Mr. Chris is excellent.
Can’t thanks him enough for his care and took the time to help me. He is best! Thank you for being so kind and helpful.
Best wishes
Cai
7/7/2023
James M. VERIFIED CUSTOMER
Ryan and his predecessor Ashley( she’s received a well deserved promotion) have been great to deal with. Very professional and positive. Always listen and are always timely. No complaints here. Between my wife and I, this is our fourth Lexus from your Carlsbad store.
Jim Murphy
The inside of the front windows weren't wiped clean
7/6/2023
Lyn B. VERIFIED CUSTOMER
Tom was very knowledgeable and answered all my questions. He kept me informed while I waited for my vehicle. He has a very nice personality and is an asset to your dealership.
7/6/2023
Robert Lang. VERIFIED CUSTOMER
Blanca’s service help was excellent!
7/6/2023
Eileen D. VERIFIED CUSTOMER
Ryan Claudin is excellent.
7/4/2023
Camille M. VERIFIED CUSTOMER
the service took twice as long as quoted
7/4/2023
Ivan J. VERIFIED CUSTOMER
Bernardo was great to work with, very helpful and personable. Thank you!
7/4/2023
Jaki Z. VERIFIED CUSTOMER
Bernardo is always courteous, pleasant and always dedicated to providing the best service! He's genuinely kind hearted and makes sure the customer's needs are taken care of. Give him a raise!
7/4/2023
Laura P. VERIFIED CUSTOMER
Bernardo is the best! I trust him explicitly and always request him. He is not going to tell me my car needs something that it is not due for. He is great and I sincerely appreciate all his help and guidance. The overall dealer experience is second to none. Thank you!
7/4/2023
Merrill K. VERIFIED CUSTOMER
Ryan is obviously the best lexus service advisor in san diego. Very very professional and very attentive. Im on my 4th lexus and would never consider anyone else