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Real Reviews from VERIFIED CUSTOMERS
Sheila Y. VERIFIED CUSTOMER
Blanca is an outstanding representative of Lexis Carlsbad. She is a caring, personable, and knowledgeable representative. I highly recommend her work ethics.
6/15/2023
Calvin G. VERIFIED CUSTOMER
I always look forward to working with Ryan. Knowledgeable and personable.
6/15/2023
Helen B. VERIFIED CUSTOMER
Kimberly was very friendly, kept us updated on the status of our car
6/15/2023
Joseph C. VERIFIED CUSTOMER
Very friendly staff at Lexus of Carlsbad.
6/15/2023
Mary S. VERIFIED CUSTOMER
Not sure if Lexus changed the way c customer service is provided, but this was my first experience where I want sure what was happening.
6/15/2023
Linda R. VERIFIED CUSTOMER
kimberly porter was excellent - kept me informed via text and responded to all questions. i will be a repeat customer
6/15/2023
Baran P. VERIFIED CUSTOMER
The fact that I have a brand new car and “nothing was wrong” is insulting and unacceptable.
6/14/2023
Javier J. VERIFIED CUSTOMER
Muchas gracias Blanca estoy muy contento con tu servicio i su atención hes usted muy amablemente gracias
6/14/2023
Debbie M. VERIFIED CUSTOMER
Everything was great. Thanks.
6/14/2023
Lawrence F. VERIFIED CUSTOMER
Bernard is a great consultant. Thank you
6/14/2023
Heather R. VERIFIED CUSTOMER
Abbey did a great job keeping me updated on the progress of the service! Thank you to Abbey and the entire team at Lexus Carlsbad.
6/14/2023
Romel Rj. VERIFIED CUSTOMER
Suggesting services that have recently been done. Integrity of technician isn’t trusted anymore. Please advise.
6/14/2023
James E. VERIFIED CUSTOMER
I have always been completely satisfied with my service representative at Carlsbad Lexus.
6/13/2023
Donna J. VERIFIED CUSTOMER
I really appreciate Bernardo’s customer focus. He reviews past service, listens to my questions/concerns and provides much appreciated advice and recommendations.
6/12/2023
Jim A. VERIFIED CUSTOMER
Kim was very informative on my repair issues & recommendations! Excellent service. Thanks
6/11/2023
Jane C. VERIFIED CUSTOMER
Thank You
6/11/2023
Cynthia A. VERIFIED CUSTOMER
I was completely satisfied with the service tech but I was told the paint warranty I paid for would cover small knicks but you won’t repair them on the bumper and this frustrates me
6/11/2023
Ricardo D. VERIFIED CUSTOMER
Customer service was the best and thank you for bringing back the free breakfast that was great,
6/11/2023
Cheri D. VERIFIED CUSTOMER
The process of dropping off the car and getting a car to drive was very simple. And I was very surprised that it only took a couple hours and then we returned the car and got ours. I was very pleased.
6/11/2023
Kyu Sook. VERIFIED CUSTOMER
I dropped my car at 9:40am, and didn't receive any inform until I visited Lexus at 5:30pm. I find that agent left the office at 3:30pm without any notice, and phone call didn't connected. I could get my car next day...
6/11/2023