Ryan was very helpful and thorough. It was refreshing to have good customer service! Hard to come by these days
5/19/2023
Pamela B. VERIFIED CUSTOMER
Thanks Ryan. A pleasure meeting you.
5/19/2023
Allen Y. VERIFIED CUSTOMER
Kimberly was very friendly and explained everything that I wanted. And the work was done in a timely manner. I would recommend her to anyone.
5/19/2023
Tracy Healey. VERIFIED CUSTOMER
Chris Dressler is very helpful and courteous.
5/19/2023
Clara T. VERIFIED CUSTOMER
Five Star ????
5/19/2023
Holly M. VERIFIED CUSTOMER
Blanca was friendly, professional and handled the paperwork for service quickly and expertly. I had an additional question about my vehicle. She consulted with a service tech and called me back quickly with the answer! Her follow-up is excellent. It really is my BEST experience at Lexus with a service counselor. Thank you, Blanca!
5/19/2023
Eddie S. VERIFIED CUSTOMER
He does a great job.
5/19/2023
Anita R. VERIFIED CUSTOMER
Blanca is wonderful person and everyone working there so polite and great. Thanks.
5/19/2023
George B. VERIFIED CUSTOMER
Total trust over many years…
5/19/2023
Linda B. VERIFIED CUSTOMER
Tbe service when I got to the dealer was great. Trying to get the appointment took over a week and three phone calls. But once I went in,k everything was great as usual.
5/19/2023
Ian S. VERIFIED CUSTOMER
Love the service department at Lexus Carlsbad. Everyone goes above and beyond. From checking in my car to the service advisor to the person that helps me w the loaner... And... My car is ALWAYS cleaned and looking sharp! Also... Thank YOU for having clean restrooms and wonderful snack/coffee/water options! Your customers notice and appreciate the details! Keep up the excellent work!
5/19/2023
Sharon K. VERIFIED CUSTOMER
Everything good but the changed my mirror and settings by steering wheel. Haven’t figured out out to correct settings.
I really appreciated how quick car was finished
5/18/2023
Candace L. VERIFIED CUSTOMER
Thanks
5/18/2023
Thomas K. VERIFIED CUSTOMER
I still had a maintenance required message on the dash. I assumed it was completed and reset it.
5/18/2023
Gregory R. VERIFIED CUSTOMER
Great job
5/18/2023
Maurizio C. VERIFIED CUSTOMER
Lexus Carlsbad is very fortunate to have such an employee as Bernardo. Not only is he incredibly knowledgeable, but he is also very kind. It is always a pleasure to see him.
5/17/2023
Candy C. VERIFIED CUSTOMER
Rick Torres was so knowledgeable in explaining the technical issues that related to the issue I came in for. It will help me to understand how I can prevent the issue from happening again.
I so appreciated him taking his time to educate me.
5/17/2023
Frank H. VERIFIED CUSTOMER
He’s the best. Explains everything every time. Great service, nothing compares with other cars and dealers I’ve dealt with!