I appreciated how wonderful Bernardo took care of my car and was so prompt and professional! He was above and beyond! Thank you Bernardo!
5/3/2023
Larry G. VERIFIED CUSTOMER
Excellent care provided by Ryan, Ashley Dorschel and Jessica in checkout.
5/3/2023
Jay K. VERIFIED CUSTOMER
Thank You
5/3/2023
Jocelyn M. VERIFIED CUSTOMER
I am completely satisfied with the service I received at Lexus Carlsbad. All my maintenance items were done, good recommendations made, car was detailed, beautifully, and safety issues were addressed. Due to some recent health issues I was unable to pick my car up after servicing, and the kind folks at your dealership brought the car to me. You have a loyal customer for the future. Thank you for everything!
5/3/2023
Jeff R. VERIFIED CUSTOMER
Ryan is very professional and knowledgeable,he also gives his recommendations on what's best for your vehicle. Ryan is a definite asset to Lexus
5/3/2023
Lynn W. VERIFIED CUSTOMER
Kim went over and above to ensure I was taken care of in my timeframe. I sincerely appreciate her.
5/3/2023
Sheila K. VERIFIED CUSTOMER
Not as thrilled with Kimberly, however, I did speak with Ashley, the service manager, and she listened, communicated, understood, and helped. I still am not sure what happened with my service call, but Ashley saved the day. :)
5/3/2023
Lynn B. VERIFIED CUSTOMER
Bernardo took good care of me!
5/3/2023
Bill S. VERIFIED CUSTOMER
Ryan claudin is a very cool professional, does what he says he is going to do, and is a very relaxed individual. You need more sales representatives like him!
All the people who work at L C are all really nice people, ‘tis the way it should be, and always is when I bring my car in for service. Thank you…Bill S
5/3/2023
Doug R. VERIFIED CUSTOMER
Tremendous service, thank you!
5/2/2023
Fidelina H. VERIFIED CUSTOMER
She is really nice
5/2/2023
Juan R. VERIFIED CUSTOMER
Always like the service
Thanks Ashley.
5/2/2023
Frank A. VERIFIED CUSTOMER
Timely & courteous service.
5/2/2023
Jim M. VERIFIED CUSTOMER
He was friendly, thorough, and followed up on several questions I had right up front.
5/2/2023
Sandy G. VERIFIED CUSTOMER
Blanca was very communicative and handles my needs with excellent customer service. Also, not sure if it was the detail or Maintenance crew, but someone found a key I lost. Thank you very much!!!!! I’ll be back to Lexus Carlsbad for future service.
5/1/2023
Geoff S. VERIFIED CUSTOMER
Abby (sorry if I misspelled) and the rest of the team was amazing.
4/30/2023
Timothy S. VERIFIED CUSTOMER
Check-in was pretty disorganized. Young man who checked in car seems not to be familiar with Lexus. Woman at reception seemed to be bothered to be asked a question about checking in.once Abbie got to me, it was fine.
4/30/2023
Carol K. VERIFIED CUSTOMER
Ryan is the best! Always explains everything and gets back quickly!!
4/30/2023
Betty F. VERIFIED CUSTOMER
I appreciate Bernado taking good care of me!
I am concerned of not having as many employees
For the customer service that was given to us
Last year about this time. Those that were there
This last time we’re doing their best with less
Employees.