In and out quickly including getting a loaner car for the day
3/21/2023
Monica M. VERIFIED CUSTOMER
Your service people are always great.. Kimberly Porter was great.
3/21/2023
Carolyn M. VERIFIED CUSTOMER
Ryan was great and ao was Julian who
Helped me with a technical issue! I am very satisfied
3/21/2023
Michael S. VERIFIED CUSTOMER
Friendly and Professional Service.
Thank
You
3/20/2023
Benjamin G. VERIFIED CUSTOMER
It’s always a great and pleasant experience with the staff in the service department. Kimberly was excellent handling our appointment today.
3/19/2023
Steven K. VERIFIED CUSTOMER
Great service consistently but you are expensive.
3/18/2023
James H. VERIFIED CUSTOMER
Professional, efficient, friendly, work explained and performed on time
3/18/2023
Aysin N. VERIFIED CUSTOMER
The car wash was the worst I have seen. I came home and wiped the entire car myself! Hopefully the service done on my car (which I have no way of confirming), was much better than my car wash…
3/18/2023
Michael L. VERIFIED CUSTOMER
Was very diligent in investigating what I thought was an issue with my vehicle. Communicative and prompt. Excellent!!!
3/18/2023
Randy H. VERIFIED CUSTOMER
Bernardo did his best, under difficult circumstances.
3/18/2023
Ted H. VERIFIED CUSTOMER
Outstanding in every way!
3/18/2023
Lynne L. VERIFIED CUSTOMER
Overpriced for the amount of service
3/17/2023
Jennifer O. VERIFIED CUSTOMER
I called to let them know that they didn’t wash or vacuum my vehicle as we discuss and there were several grease smudges on my car when I picked it up. At first I thought the car had been damaged. The woman I spoke to at the front desk offered to have me bring the car back but it had already been at Lexus Of Carlsbad for 24 hours and I did not have time. It was a disappointing experience, and I’m not even sure yet if everything I discussed with my advisor was taken care of, in addition to the condition of the vehicle being returned to me
3/17/2023
Stew L. VERIFIED CUSTOMER
Very, very satisfied with service from beginning to end!
I had a bad experiences a couple of times with you guys, so this was great and much appreciated.
Best,
Stu Lager
****-****-xxxx
3/17/2023
Ben D. VERIFIED CUSTOMER
Thank you Chris!
3/17/2023
Erlinda I. VERIFIED CUSTOMER
Abbey addressed all my concerns. She promptly responded to my messages. Thank you Abbey.
3/17/2023
Robert B. VERIFIED CUSTOMER
Excellent
3/16/2023
Joshua C. VERIFIED CUSTOMER
Mr. Claudin was absolutely phenomenal and I regret not having met him sooner. It’s not often one encounters timely and effective communication combined with a personable and professional attitude. Mr. Claudin has mastered it and set the standard others should emulate! In fact, I hereby request Mr. Claudin for all of my future service experiences.
3/16/2023
Kourosh M. VERIFIED CUSTOMER
Kim is fantastic- thank you for all you do!
3/16/2023
Donald C. VERIFIED CUSTOMER
Kimberly & Ashley were EXCELLENT.
Have been a customer at Lexus Carlsbad and have had several friends buy vehicles at Lexus Carlsbad, based on my recommendations. Personally I’ve acquired 21 cars at Lexus Carlsbad .