Always a pleasure working with Abbey. Thank you for the amazing customer care and service!
3/15/2023
Brian K. VERIFIED CUSTOMER
Everyone there is very courteous and professional. It makes coming in very easy.
3/15/2023
Cecily J. VERIFIED CUSTOMER
Thanks Chris and the service team for taking care of my 30,000 mile service today! Choosing an RX 350 in 2019 was the BEST driving-related decision I've ever made! I still LOVE driving this vehicle!
3/15/2023
Lesley B. VERIFIED CUSTOMER
Everyone and everything was perfect. Thank you
3/15/2023
Kevin D. VERIFIED CUSTOMER
Exceptional customer service!
Customer service Manger Ashley was incredible too.
Five star treatment!
This is our first ever Lexus vehicle!
And it will not be our last!
Keep up the good work!
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3/15/2023
Alberta M. VERIFIED CUSTOMER
Appreciated Chris Dressler’s professional and kind manner. Will continue to call him for future services needed on my Lexus 350. Thank You!
3/15/2023
Leslie B. VERIFIED CUSTOMER
I asked for the car to be washed and vacuumed. It was not washed. Other than receiving a dirty car - the service was fine.
3/14/2023
Bruce Z. VERIFIED CUSTOMER
Abby was professional and responsive.
3/14/2023
Barbara C. VERIFIED CUSTOMER
Excellent service. Very friendly. Comfortable lounge
3/14/2023
Deborah S. VERIFIED CUSTOMER
Abbey was wonderful!!
3/14/2023
Jeffrey C. VERIFIED CUSTOMER
Abby was very nice and efficient.
She informed me of the service and what it covered as well as cost
Also covered when I would expect to get my car back.
3/14/2023
Warren P. VERIFIED CUSTOMER
I trust Lexus Carlsbad service with all our cars, and I take heart in knowing our cars will get the best care. Kim Porter is respectful, honest and communicates well. She’s everything you want in a service advisor. 5 stars to her and the technicians who’ve kept our cars running for years and years.
My husband and I have had 3 Lexus cars, the oldest is a 2000 lx470, and it still runs like a dream! My mother in law, sister, brother in law and my best friend all drive Lexus too.
3/14/2023
Maria G. VERIFIED CUSTOMER
Bernardo has a friendly personality and is very personable. His customer service is excellent.
3/12/2023
Michael G. VERIFIED CUSTOMER
My service rep was very nice but did not follow through in answering questions nor tracking my extended warranty.
Daniel, I think, who took over my account as Blanca was off, followed through to my satisfaction.