Bernardo and Ashley are wonderful! They each need a raise!
3/7/2023
Linda A. VERIFIED CUSTOMER
I stopped in without an appt. Kimberly was very helpful.
3/7/2023
Melissa Bruce. VERIFIED CUSTOMER
Excellent customer service. Quick and efficient. Thank you.
3/5/2023
Irma C. VERIFIED CUSTOMER
My car was not serviced, I dropped it off at 1:30 on Friday only needed an oil change. Said would be ready by Saturday called to ck time to pick up, I was told would not be ready till Monday. I live in Bonita Ca, I could not come back in Monday. Waisted much of my time.
3/5/2023
Humberto O. VERIFIED CUSTOMER
Bernardo knows customer service like Abel Jimenez did before him. If you want to keep customers keep hiring people like Bernardo
3/5/2023
Sherri M. VERIFIED CUSTOMER
You have a great dealership!
3/4/2023
Sandra H. VERIFIED CUSTOMER
You are fantastic!
3/4/2023
Kimberly H. VERIFIED CUSTOMER
Very satisfied thank you
3/4/2023
Heather P. VERIFIED CUSTOMER
Love working with Abbey she’s awesome!
3/4/2023
Jeff H. VERIFIED CUSTOMER
Chris did a great job. I trust his advise and knowledge.
3/4/2023
Paul F. VERIFIED CUSTOMER
Kimberly was tops. Kept me infor
med made sure everything was perfect
3/4/2023
John S. VERIFIED CUSTOMER
Excellent job done
3/4/2023
Richard B. VERIFIED CUSTOMER
If you can afford to take your car to the dealer you will be thrilled with the service that Lexus Carlsbad offers. They are incredibly helpful and attentive. There is no better group of people in their front office.
3/4/2023
Robert B. VERIFIED CUSTOMER
Bernardo was excellent
3/3/2023
Chunsheng W. VERIFIED CUSTOMER
very good
3/3/2023
Tamara V. VERIFIED CUSTOMER
Kimberly Porter was great!
But when picking up my car around 4 pm, the only person I saw was the woman in the cashier department. She called for my car to be brought up and I waited 15 minutes. I didn’t see anyone anywhere or my car. I went back to the cashier and asked her to call again. Five minutes later my car appeared. Felt like I could have been waiting forever if I hadn’t gone back to the cashier.
3/3/2023
Rosalie H. VERIFIED CUSTOMER
Your service is the best.
3/3/2023
Ann B. VERIFIED CUSTOMER
This was an emergency flat tire. There was a piece of wood on the freeway and thank goodness that I was only a couple miles away from Lexus Carlsbad. Kimberly made the remedy of this situation quick and seamless. I was able to get back on the road to pick up my daughter within minutes. She confirmed my tire was in stock and had me in a rental and on the way. She was professional and quick!