My appointment was changed unbeknownst to me with a different advisor and a different time.
9/6/2024
David L. VERIFIED CUSTOMER
Great service. Bernardo was great
9/6/2024
Judith P. VERIFIED CUSTOMER
Kimberly was great.
9/6/2024
William K. VERIFIED CUSTOMER
Kimberly Porter is a very responsive, professional, and knowledgeable maintenance consultant . My wife Maureen and I have thoroughly enjoyed working with Kimberly. She is a model of highest tier customer service that Lexus should be very proud of.
Sincerely,
Bill Kowba
9/5/2024
Rochelle E. VERIFIED CUSTOMER
Rochelle E
9/5/2024
Richard-Yang T. VERIFIED CUSTOMER
Rachel Diedrich provided me the excellent service.
9/5/2024
Gilbert Cano. VERIFIED CUSTOMER
Carlsbad Lexus is the Best! Thanks to your whole team from beginning to end.
9/5/2024
Jack M. VERIFIED CUSTOMER
Kim is always extremely professional and knowledgeable. She keeps the customer informed of any changes and also is quick to add additional services if needed.
9/5/2024
Michael D. VERIFIED CUSTOMER
Great job Kimberly. I’m very satisfied with the service and thanks for the nice car wash. Thanks again Michael D
9/5/2024
Maria H. VERIFIED CUSTOMER
Rachel did a great job
9/5/2024
Deborah S. VERIFIED CUSTOMER
Quick response, experienced, extremely competent, friendly. Chris is the best!
9/5/2024
John W. VERIFIED CUSTOMER
Thank you!
9/5/2024
Humberto O. VERIFIED CUSTOMER
Bernardo is awesome
9/5/2024
Neal W. VERIFIED CUSTOMER
Ashley and your service department are excellent.
9/5/2024
Daniel M. VERIFIED CUSTOMER
I have been coming to Lexus Carlsbad for the past 7 years and have always chosen to return to this location because I feel re-assured that I will receive both expert and fair service. After the first 4 years, the advisor that I worked with retired and until today, when I was able to interface with Chris Dressler, I had not felt that same reassurance. Chris was very professional, straightforward in his explanation, and met the commitment he made about the cost, service and time. He was a pleasure to deal with and I hope to work with him again.
9/5/2024
Jacob E. VERIFIED CUSTOMER
Excellent service
9/4/2024
Miriam E. VERIFIED CUSTOMER
I have found my “go to” representative at Carlsbad Lexus - Tom Morrell! Easy to talk with. An asset to Lexus.
9/4/2024
Terry K. VERIFIED CUSTOMER
Outstanding, efficient and skilled service!
9/4/2024
Phyllis F. VERIFIED CUSTOMER
Thank you for the fast and efficient
110K mile service.
9/4/2024
Angela B. VERIFIED CUSTOMER
I am very satisfied with everyone that helped me today.