Very happy with your services and the communication through the time my car was in the shop.
Thank you.
1/28/2023
Deborah B. VERIFIED CUSTOMER
Thank you
1/28/2023
Jennifer L. VERIFIED CUSTOMER
Kimberly took good care of us! Everything went very smoothly.
1/28/2023
David Z. VERIFIED CUSTOMER
Kimberly was fantastic!
1/28/2023
Carolyn S. VERIFIED CUSTOMER
Very good
1/28/2023
Michael D. VERIFIED CUSTOMER
Kimberly was very helpful and knowledgeable
1/27/2023
Joseph S. VERIFIED CUSTOMER
Blanca was very. helpful, courteous and professional with mr
Her support Team took care of the issues I had with my Lexus.
Anf, i want to thank her for the great job that
was done on the courtesy wash. I also want
to thank everyone that had hands on systems
check and resets. Also, a big thank you to
the Team that washed my Lexus. It looked
like it just came off the showroom floor!
1/27/2023
John L. VERIFIED CUSTOMER
Always great, knowledgeable service
1/27/2023
Glenn S. VERIFIED CUSTOMER
Thank you Blanca D Rubalcaba was very professional and kind guided me through the process of my repairs on my Lexus will be coming back for sure for purchase or trade in in the near future
1/27/2023
Braden M. VERIFIED CUSTOMER
Just want to say thank you as everyone was amazing in providing customer service and good vibes, so I appreciate that! Everyone was great, but would like to say a special thanks to Abbey and Sophia, as they both were very polite, helpful, great happy energy, and just excellent customer service, and I especially appreciate that, as that seems to be rare at a lot of other places these days, so thanks again. Best wishes to you all, Braden ????
1/27/2023
Carol M. VERIFIED CUSTOMER
He is so wonderful. Very helpful and very caring. He is top notch and you are
Lucky to have him at Lexus. He is a hard working young man
1/27/2023
Sally S. VERIFIED CUSTOMER
Blanca was an excellent service advisor. She was courteous and has strong communication skills. She was very customer service oriented and it was a
pleasure to work with her.
1/27/2023
Matthew G. VERIFIED CUSTOMER
Ashley is awesome!
1/27/2023
Earl G. VERIFIED CUSTOMER
Blanca was you are welcomei
1/26/2023
Denise C. VERIFIED CUSTOMER
Bernard explained what was included in the 75,000 mile service and I appreciated his patience and attention to detail.
1/26/2023
Linda C. VERIFIED CUSTOMER
Very impressed with Kimberly. Thank you Lexus.
1/26/2023
Carlo G. VERIFIED CUSTOMER
Good, timely service.
1/26/2023
Bernard L. VERIFIED CUSTOMER
Quality services
1/26/2023
Joel Z. VERIFIED CUSTOMER
I was completely unsatisfied because they opened up the door to determine what was wrong that prevented the window from going back up and told me the controller was broken! That was OBVIOUS!! I asked if they could continue until they got the window at least back in the up position and they said the manager said they could not continue as that was difficult. So, I got NOTHING for my diagnostic fee of $95 except the obvious! I was willing to pay for the “difficult” work but you weren’t willing to do the work! NOT very customer responsive in my opinion! Thanks for NOTHING!
1/25/2023
Joan B. VERIFIED CUSTOMER
Blanca Rubalcaba was extremely personable and kind, and she took her time to explain what was happening at that first visit of my vehicle. She is truly an asset to your company.