Blanca was very helpful and pleasant. I enjoyed working with her
1/18/2023
Sallie P. VERIFIED CUSTOMER
Kimberly understood my additional concerns regarding my car. She’s very efficient and the issues were checked completely. The car was ready much earlier than in the past. Thank her for the exceptional service.
1/18/2023
Ronaldo E. VERIFIED CUSTOMER
Bernardo was great to work with. Love his customer service. Should be the hallmark.
1/18/2023
Nicole B. VERIFIED CUSTOMER
Blanca was excellent professional courteous and very personable! Great job!
1/18/2023
Tina K. VERIFIED CUSTOMER
Extremely poor customer service from time of drop off thru time of pickup.
1/18/2023
Maria L. VERIFIED CUSTOMER
Blanca is very helpful, friendly, knowledgeable and patience. The mechanical team is very honest and professional. Extremely happy with my service. Will switch to lexus Carlsbad for my forthcoming services.
1/18/2023
Kathleen G. VERIFIED CUSTOMER
Very impressed with customer service.
1/18/2023
Kathleen D. VERIFIED CUSTOMER
Chris was efficient, friendly and knowledgeable. He contacted me several times with information on my vehicle.
1/18/2023
Stuart H. VERIFIED CUSTOMER
Blanca em was terrific (for a girl)!!!
1/17/2023
James M. VERIFIED CUSTOMER
Kimberly and Alexis provided outstanding service above the call of duty. She and everyone else were friendly professional, and provided caring service.
1/17/2023
Doug D. VERIFIED CUSTOMER
As usual, very professional, generally very happy!
1/17/2023
Margaret C. VERIFIED CUSTOMER
Blanca was ready for work and very pleasant to work with on a Monday morning. :-). The employees keep me coming back to Carlsbad. They are the best I have encountered in recent years. Thank you for asking my opinion. Cheers, Margaret.
1/17/2023
William W. VERIFIED CUSTOMER
Great service! Kimberly was super helpful
1/17/2023
Rany Q. VERIFIED CUSTOMER
Great customer service. Smooth and simple appointment process.
1/17/2023
Dawn L. VERIFIED CUSTOMER
Communication needs improvement. I texted back twice to the # that said if I had any questions, just ask…No response at all
1/17/2023
Cinthia F. VERIFIED CUSTOMER
Blanca was very accommodating and professional.
1/17/2023
Susan K. VERIFIED CUSTOMER
Blanca was very thorough and professional. She was great at staying in contact with me to let me know what was going on with my car. I was very happy with my experience there.
1/16/2023
Julie L. VERIFIED CUSTOMER
Chris answered all my questions and followed through with everything he said he would do. He also spoke with my son in law about what I needed done with my car.
1/15/2023
Marcia G. VERIFIED CUSTOMER
Thanks it was nice working with Abbey for a free oil change. She was courteous and timely.