customers should be told about the one key policy before the purchase of a new Lexus. The new keys are a vital part of operating your new Lexus.
Terry
1/15/2023
Hilary P. VERIFIED CUSTOMER
Bernardo managed services very well reviewing recommended repairs and expediting replacement parts. Service team completed repairs quickly and promptly notified me. Service experience was excellent. Thanks!
1/14/2023
Yoshiko K. VERIFIED CUSTOMER
Excellent services. Thank you.
1/14/2023
Cheri O. VERIFIED CUSTOMER
Christopher was professional, personable and kind
1/14/2023
Frances K. VERIFIED CUSTOMER
Excellent job from Bianca. Very kind and professional!
1/14/2023
Del P. VERIFIED CUSTOMER
Thank you for the fantastic service. Bianca was very professional, and a great communicator.
1/13/2023
Ellen Sue. VERIFIED CUSTOMER
Great service representative. I appreciate her thoughtfulness and concern and options when bringing in my car. I have also had dealings with Abigail Bishop who is also excellent in her customer skills and service. Thanks Lexus Carlsbad my go to dealer
1/13/2023
William K. VERIFIED CUSTOMER
Blanca was really good we took advantage of senior discount didnt have brake fluid changed for almost 250 thought the price was ridiculous or would have...
1/13/2023
Sherry J. VERIFIED CUSTOMER
Bernardo was excellent in his car oof me regarding my car Leslie also went out of her way to serve me.
1/13/2023
Harold &. VERIFIED CUSTOMER
Friendly, fast, and all went fine!! Thanks for excellent service!!
1/13/2023
Lynne N. VERIFIED CUSTOMER
I asked for brakes to be checked, invoice does not show they were.
1/13/2023
Thomas F. VERIFIED CUSTOMER
Chris is the best!! Honest,and will explain what is needed and what is not. Always a pleasure to deal with every time I bring my car in. Thanks Tom Ford
1/13/2023
Earl L. VERIFIED CUSTOMER
Always appreciate the care and thorough service at Lexus Carlsbad.
1/13/2023
Patricia C. VERIFIED CUSTOMER
Kimberly is wonderful to work with. She truly looks out for her clients. She's a great communicator, informative & go's above & beyond for the client!! THANK YOU KIMBERLY!!
1/13/2023
Francis F. VERIFIED CUSTOMER
Kimberly very helpful. Good job.
1/13/2023
Russell R. VERIFIED CUSTOMER
Everything went well.
1/13/2023
Vernell F. VERIFIED CUSTOMER
I’ll be happy to do the survey.
Vernell F
1/13/2023
Barry M. VERIFIED CUSTOMER
Timely responsive and considerate. Much appreciated!
1/13/2023
Fredda O. VERIFIED CUSTOMER
When the car was delivered to us we noted that the tire pressure was inconsistent on all 4 tires. It took a long time for the service people to acknowledge the problem and then they reluctantly took the vehicle out for a drive . They then determined it might be the sensors. We hope that that is correct and that the problem is resolved but we will hold judgement until we are sure.
1/13/2023
Claire B. VERIFIED CUSTOMER
Abbey was great. No rentals were available so she got my car serviced in an hour and a half. I really appreciated that kind of service!