Ryan was helpful, friendly, and knowledgable. Couldn't have asked for better and will look forward to next visit. Thanks for recognizing his excellent approach to helping customers.
12/17/2022
James M. VERIFIED CUSTOMER
Always great service. Everyone is fantastic!
12/16/2022
Roberta W. VERIFIED CUSTOMER
After 20 years as a customer, I challenge myself to decide if I’ll ever return to Lexus Carlsbad. Only bright spot was Abbey.
Roberta W
12/16/2022
Peter C. VERIFIED CUSTOMER
Best service ever!!
12/16/2022
Kent T. VERIFIED CUSTOMER
Your sofas in the waiting room are atrocious! The leather is cracked and the seat padding has long ago worn out. Management should ashamed of the condition. You should put the same effort and pride into your service area that you put in to your sales area.
12/16/2022
Monty M. VERIFIED CUSTOMER
The staff were very prompt, courteous and efficient. Thanks
12/16/2022
Dana C. VERIFIED CUSTOMER
I appreciate the transparency of pricing and the great communication. There was never a time where I felt I didn't know what was going on.
12/16/2022
Radhicka T. VERIFIED CUSTOMER
You guys doing a fantastic job with your customers . It makes us appreciate your business more then any other place . Only place to go to when I will be buying my next car down the line and tell friends where to look for their car . Thank you for being so awesome ????.
12/16/2022
Thomas G. VERIFIED CUSTOMER
Okay
12/16/2022
Frank L. VERIFIED CUSTOMER
My experience, from the moment I arrived to the moment I left, at the Lexus of Carlsbad Service Department was nothing short of amazing. Blanca D Rubalcaba went above and beyond to make sure my vehicle was taken care of. I could not ask for better service and I look forward to bring my new Lexus back for the next service. Thank you Blanca D Rubalcaba and the entire team at Lexus of Carlsbad Service Department!
12/16/2022
Marcia M. VERIFIED CUSTOMER
Brandon is great!
12/15/2022
Anita S. VERIFIED CUSTOMER
Very helpful and efficient thank you Anita S
12/15/2022
Sandra C. VERIFIED CUSTOMER
Ashley is a gem! Have been a proud owner of Lexus for 32 years. After dealing with many service representatives, I can truly say that Ashley is at the top of the chain due to her professionalism, friendliness and clear communication.
12/15/2022
Niloufar C. VERIFIED CUSTOMER
Rick and Rachel always provide an excellent service
12/15/2022
Vince M. VERIFIED CUSTOMER
Andy and Chris did a great job taking care of all the details, even the small details
12/15/2022
Joseph B. VERIFIED CUSTOMER
Excellent service! Though there are dealerships much closer to us in San Diego, we greatly appreciate the awesome care and guidance at the Carlsbad site. We’ll only go to Carlsbad.
12/15/2022
Stewart C. VERIFIED CUSTOMER
Get rid of customer lounge goodies and start charging reasonable prices for work that is actually needed and stop sending unnecessary messages to my screen in my vehicle
12/15/2022
Michael S. VERIFIED CUSTOMER
Outstanding Performance.
12/14/2022
Joan D. VERIFIED CUSTOMER
I was greeted by Humberto who was gracious and helpful. Kim Porter is knowledgeable and professional - a very pleasant experience.