95.00 to tell me what a repair will cost is absurd.
Your repair pricing for a car that is a 2005 was just ridiculous.
I love Lexus, but my car is just too old to be part of your team.
12/14/2022
Valerie S. VERIFIED CUSTOMER
????????????
12/14/2022
Betty F. VERIFIED CUSTOMER
Frustrated by the amount of time needed to finish a simple service. Discussed with Miss Bishop who provided a reasonable explanation. It still was an unreasonable amount of time.
12/14/2022
Felipe M. VERIFIED CUSTOMER
Bernardo is a fantastic asset to your company. Rarely have I seen the combination of simple truthfulness,full conscious attention to the client (you can definitely perceive that there is a full,good functioning brain behind his concentrated look)and a real interest on helping the client.
I have no doubts that he will fit in higher positions at Lexus
12/14/2022
Janet A. VERIFIED CUSTOMER
Always a good experience!
12/14/2022
Jennifer R. VERIFIED CUSTOMER
Christopher was great, efficient and friendly. Thank you for your help Christopher!
12/13/2022
Wayne J. VERIFIED CUSTOMER
N/a
12/13/2022
Chad B. VERIFIED CUSTOMER
My service was very good and I’m very satisfied
12/13/2022
Larry S. VERIFIED CUSTOMER
Everything went good. A little trouble with locating the car on pickup. Number on ticket paperwork didn’t match number on car ticket. But it was located soon after.
12/13/2022
Quinten F. VERIFIED CUSTOMER
The service was prompt, professional, efficient, and courteous. I was
pleasantly surprised!
12/13/2022
Meilan L. VERIFIED CUSTOMER
Thank you
Is very nice of service
We thank again.
12/13/2022
Ilona J. VERIFIED CUSTOMER
I liked Bernardo a lot. He was very friendly, efficient, and not pushy at all. Highly recommend.
12/13/2022
Gina L. VERIFIED CUSTOMER
All work was fully explained and done on a timely basis.
12/13/2022
Brian S. VERIFIED CUSTOMER
Bernardo was personable and excellent. I trusted him to advise and assist me honestly.
12/13/2022
Joselito B. VERIFIED CUSTOMER
Prompt service
12/11/2022
Dennis C. VERIFIED CUSTOMER
Breakdown in communication between Lexus, insurance company and glass people. My car was with Lexus to have a simple windshield replacement for nine days. Problems with ordering the wrong windshield approvals. Christopher kept in touch, but nothing was accomplished until I arranged with all parties to get on the phone at the same time
12/11/2022
Aki T. VERIFIED CUSTOMER
As always Bernardo is a pleasure to work with.
12/10/2022
Roger R. VERIFIED CUSTOMER
Appreciate the quick service
12/10/2022
Sylvia S. VERIFIED CUSTOMER
Everyone at Lexus Service was incredible. From the gentleman who greeted and directed you to the next person who talked about you wanted to Ryan who was just great to providing a loaner to have returned a brand new car to me to someone I never met (steve) but had my garage door opener (which I forgot) waiting at the desk. Best service department ever. Sylvia S