Thanks for understanding my concerns and helping resolve the issues. Appreciate your courtesy services.
12/10/2022
Glenn R. VERIFIED CUSTOMER
Very very easy.
12/10/2022
Carol B. VERIFIED CUSTOMER
?? I love my Lexus
12/10/2022
Charlena V. VERIFIED CUSTOMER
What I appreciated most was Chris assured me I was her a call when my vehicle was ready an Chris did just that. Lexus need more employees like Chris.
12/10/2022
Emma D. VERIFIED CUSTOMER
A very pleasant experience dealing with Ashley. She walked me through the completion process of the appointment.
12/9/2022
Jovan M. VERIFIED CUSTOMER
Great service
12/9/2022
Carla/Louis G. VERIFIED CUSTOMER
It was a great experience. Thank you
12/9/2022
William K. VERIFIED CUSTOMER
Bernardo was very professional and responsive????????????????????????!!
12/9/2022
Arthur B. VERIFIED CUSTOMER
Bernardo was very attentive to my needs .
Thank you
12/9/2022
Kenneth L. VERIFIED CUSTOMER
Chris was outstanding! Thank you.
12/9/2022
Gautam B. VERIFIED CUSTOMER
I dropped the car in a running state, when I picked it up, it didn't turn on due to battery issues.
This caused a lot of hassle, since I was there with my family, my kid got cranky and started crying.
Not a great customer experience.
12/9/2022
Kevin N. VERIFIED CUSTOMER
Ryan exemplified the Lexus mission statement, Operational Excellencies, doing everything possible to solve the problem.
12/8/2022
Stephen A. VERIFIED CUSTOMER
Thank you Kim
12/8/2022
Paul R. VERIFIED CUSTOMER
Kim was great to work with!
12/8/2022
Jacqueline F. VERIFIED CUSTOMER
Christopher Dressler has always been positive and knowledgeable to work with. I enjoy bringing my car to Lexus Carlsbad.