Ashley always provides the best and friendly customer service with a great attitude. She, in most part, is why am loyal to Lexus Carlsbad.
12/2/2022
Catherine L. VERIFIED CUSTOMER
Excellent customer service, conscientious, friendly, provided timely status of vehicle service and repairs, and thorough billing information. Keep up the good work, Blanca!
12/2/2022
Michael F. VERIFIED CUSTOMER
Blanca is knowledgeable and very personable. She will be my requested service advisor going forward.
12/2/2022
Linda E. VERIFIED CUSTOMER
Kept me informed and got everything done that I needed.
12/2/2022
Ana Hoyos/Fernando. VERIFIED CUSTOMER
The attention to my needs was very good and the execution of the tasks was very good!
12/2/2022
Scott M. VERIFIED CUSTOMER
Very courteous -Very pleasant experience
12/2/2022
Sitka M. VERIFIED CUSTOMER
Everyone is so professional, polite and engaging.
12/2/2022
Chris Riddle. VERIFIED CUSTOMER
Overall poor communication. The service was done well but took much longer than expected to get insurance approval. Many days went by with no update. I had to turn the loaner car in before my repair was complete because I was going out of town and had no idea when my car service would be done.
12/1/2022
Janet G. VERIFIED CUSTOMER
The mat on my passenger side was left in the trunk. That had never happened before.
12/1/2022
Donna W. VERIFIED CUSTOMER
It was a pleasure to be helped by Ryan …. I will ask to be helped by him for my next visit ….
12/1/2022
Jordan K. VERIFIED CUSTOMER
We appreciate her attention to us and the repairs that our car will
need. The amount of the repairs were so exorbitant that we needed to prioritize what was most important. I
12/1/2022
William L. VERIFIED CUSTOMER
Ashley did a wonderful job as always and kept us appraised during the entire repair.
12/1/2022
David L. VERIFIED CUSTOMER
My advisor Ms. Blanca was awesome. She made me feel welcomed and was extremely helpful with explaining the service being performed. Thank you Ms. Blanca!
12/1/2022
Frank C. VERIFIED CUSTOMER
Anbey was knowledgable, pleasant, snd kept me abreadt of the progress with my vehicle.
12/1/2022
Les A. VERIFIED CUSTOMER
Long delay in getting necessary replacement part concerns me.
12/1/2022
Linda A. VERIFIED CUSTOMER
Blanca was great… both courteous and professional.. The process went smoothly and she kept me apprised regarding any potential issues found by the mechanic. The time-frame to complete the work was exceptional. Thank you again… A satisfied Lexus customer… Linda A
12/1/2022
Mila L. VERIFIED CUSTOMER
Excellent service
12/1/2022
Leroy C. VERIFIED CUSTOMER
Wonderful service at this dealer!
11/30/2022
Christine W. VERIFIED CUSTOMER
I have ALWAYS had great service.
Thank you
11/30/2022
Kevin H. VERIFIED CUSTOMER
Kimberly was extremely professional and attended to our needs. She is awesome. We love the service we got. We always expect the best at Lexus and Kimberly delivered.