Kimberly was very professional, attentive to my requests and offered superior customer service. Thank you.
11/19/2022
Susan L. VERIFIED CUSTOMER
Chris is always personable,trustworthy, professional and knowledgeable. He's also a kind person and has given me good advice about my 2007 Lexus.
11/19/2022
Sohrab A. VERIFIED CUSTOMER
Ryan did an excellent job today and he made sure all my issues related to car resolved.
11/19/2022
Joubin R. VERIFIED CUSTOMER
Ashley is great
11/19/2022
Leesa Jacobs. VERIFIED CUSTOMER
Thank ypu
11/19/2022
Kelly S. VERIFIED CUSTOMER
Thank you Ashley! Thank you to the person who fixed my car and thank you to the person who cleaned my car! I am grateful.
11/18/2022
Scot B. VERIFIED CUSTOMER
This was my first time with Ashley but she was amazing. Took really good care of me.
11/18/2022
Arman P. VERIFIED CUSTOMER
Great dealer, everyone was very professional and helpful. Thank you for everything
11/18/2022
Frank H. VERIFIED CUSTOMER
As a new Lexus owner, former BMW enthusiast, I could not have been more pleased. We never had a chance to be walked through many of the features on our car. Not to worry, he coordinated with a “specialist” and now we are even happier with our choice!
Great service, great people, and candidly isn’t that all any business is? It’s people. We are in good hands.
11/18/2022
Nicholas P. VERIFIED CUSTOMER
On a score of 1 to 10, I would give Kimberly an 11. Wow!
11/18/2022
Sheila K. VERIFIED CUSTOMER
Very satisfied with Lexus Carlsbad service department also So happy to see my consultant Ashley with her excellent customer service and her professionalism .
11/18/2022
Gail U. VERIFIED CUSTOMER
Very satisfied
11/18/2022
Kyu Sook. VERIFIED CUSTOMER
It was so fast and systematic.
11/18/2022
Mauro G. VERIFIED CUSTOMER
Kimberly was amazing! She helped me last time
11/18/2022
Christopher M. VERIFIED CUSTOMER
Very fast and efficient. The lobby made it very easy for me to do work while I waited.
11/17/2022
Rosemary P. VERIFIED CUSTOMER
Impressed by the Professionalism of all the employees, especially Kimberly
11/17/2022
Tina Z. VERIFIED CUSTOMER
Compared to past visits over the years this was not good. I did not meet the rep.’before I left. So, I was extremely shocked by the sticker price. I also was in a unique situation with when I could get my car back. I texted and called and did not feel the communication was as prompt on the past. I was grateful for the loaner car and car wash and then staff member who greeted me
11/17/2022
Paula B. VERIFIED CUSTOMER
Ashley is an amazing person as well as an excellent service professional. We have had her as our service writer for many years and we hope to have her for many more!! Lexus should be very proud to have her as a part of your service team. We look forward to having her there for many more years.