Excellent service, very user friendly, very thorough, Bernardo had my best interest in hand.
9/13/2022
Thomas P. VERIFIED CUSTOMER
The service was quick and effective. Abby immediately responded to my concerns.
9/13/2022
Tina T. VERIFIED CUSTOMER
Missed communication as Kimberly was gone & Ashley had to set in. She was very understanding & helpful
9/13/2022
Brendan Coen. VERIFIED CUSTOMER
My car was broken into and the back window was smashed while it was raining for a few days.I called 5 Lexus dealerships for help; Carlsbad was the only dealership that listened to my issue and was able to fix the window the next day. Rene in parts was amazingly helpful as well as Abbey who helped make the situation unbelievably easy. We will be taking our Lexus here from here on out because of the wonderful service. -B.Coen
9/12/2022
Oswaldo R. VERIFIED CUSTOMER
Drivers floor mat was still dirty and not cleaned.
9/12/2022
James C. VERIFIED CUSTOMER
What’s the trade in value?
9/11/2022
Gregg G. VERIFIED CUSTOMER
I have known Ashley for almost 10 years and drive from downtown San Diego to Carlsbad just for Ashley. I highly recommend giving her the biggest raise you can! I am not only getting exceptional service but always been treated like family not just a number. Gregg G
9/11/2022
Edwin F. VERIFIED CUSTOMER
Great job getting my car serviced quickly and completely
9/11/2022
Marilyn A. VERIFIED CUSTOMER
very satisfied
9/10/2022
Reene F. VERIFIED CUSTOMER
Bernardo is great, he’s like talking to a trusted friend. Not pushy, but very concerned about safety items. He gives honest advice IMHO. He takes the time to get to know me and my family, I truly believes he cares! I like him!
9/10/2022
Elissa Reczek. VERIFIED CUSTOMER
I will have Bernardo be myService Adviser while he works at Lexus Carlsbad, thank you.
9/10/2022
Chad W. VERIFIED CUSTOMER
Great people and service. The team makes me want to stay with Lexus forever.
9/10/2022
David U. VERIFIED CUSTOMER
Like I said this is the best lexus service I been to San Diego. I drive long distance just to get my car service.
9/10/2022
Harold H. VERIFIED CUSTOMER
excellent service
9/10/2022
Hardev S. VERIFIED CUSTOMER
I like for the dealer to put a sticker to show the mileage when serviced and the milega for the next service.
9/10/2022
Linda B. VERIFIED CUSTOMER
Kimberly listened to my issue. The car appears to be fixed.
9/10/2022
John W. VERIFIED CUSTOMER
Good company, I am really satisfied with my car
9/9/2022
Toni F. VERIFIED CUSTOMER
Ashley was so great and very responsive
9/9/2022
Rosemary C. VERIFIED CUSTOMER
Ryan was very helpful and knowledgeable about the issues that I had with my last appointment. Hats off to Ryan and Rick Torres for the excellent service they provided.
9/9/2022
Jean S. VERIFIED CUSTOMER
I appreciate his honesty, updates throughout the day, and his friendly communication style.
The use of a loaner car was fabulous.
My car was returned sparkling clean!