My service provider did a great job. He kept me notified of all actions during the service period. Thanks for continuing to offer the Lexus experience.
7/18/2024
Angel Hernandez. VERIFIED CUSTOMER
thank you so much for your help Rachel and Team down at Lexus Carlsbad. I was shown great customer service ,and my vehicle upon pick-up looked stunning with the head light service, also car ran as smooth as the day I picked up from the lot . I appreciate your hard work and dedication and going above and beyond to help ,specially helping me get one wheel lock off and installing my new kit out of goodwill.Definitely will keep coming back . Thank you , sincerely
-Angel Hernandez
7/18/2024
David M. VERIFIED CUSTOMER
Completed in a timely fashion and a fair price.
7/18/2024
Deborah F. VERIFIED CUSTOMER
Thomas was great! Very friendly and personable. Getting my battery replaced during my vacation wasn’t ideal but you guys made it as pleasant as possible.
7/18/2024
Lou B. VERIFIED CUSTOMER
Bernardo helped me out
7/18/2024
Consuelo C. VERIFIED CUSTOMER
Thank you ,Ryan , for your outstanding service!
7/18/2024
Celestino M. VERIFIED CUSTOMER
the quality of service and waiting time was awesome!!
7/17/2024
Yvonne S. VERIFIED CUSTOMER
Bernardo was kind, efficient, and took care of business. Much appreciated!
7/17/2024
Francisco W. VERIFIED CUSTOMER
good service
7/17/2024
Anita R. VERIFIED CUSTOMER
I’m very happy with the service.
Thanks a lot.
7/17/2024
Paul E. VERIFIED CUSTOMER
Tom did an excellent job for me.
7/17/2024
Sylvia O. VERIFIED CUSTOMER
kimberley porter has excellent above customer service. her availability is unmatched and her kindness and making sure everything is taking care off in a timely matter is refreshing. So happy i picked lexus carlsbad to service my car. thank you for everything
7/17/2024
Douglas F. VERIFIED CUSTOMER
Thanks
7/17/2024
Amanda H. VERIFIED CUSTOMER
I was please with the service that Lexus and Chris Dressler provided me.
Thank you!
7/17/2024
Jonathan B. VERIFIED CUSTOMER
Tom is a great person to work with. He is attentive and will to do whatever is needed for my RX350h and always kept me informed on what was going on with the vehicle and let me know when the service was completed and ready for pick up.
7/17/2024
Molly Moores. VERIFIED CUSTOMER
I was pleased to have Bernardo as the advisor who gave me all information about all the services that should be done in my car. Thank you also to everyone who were involved in the service.
7/17/2024
Melissa M. VERIFIED CUSTOMER
Thomas was very thorough,answer all my questions,giving me options for which would best suit my immediate needs. He was professional yet personable.
7/16/2024
James K. VERIFIED CUSTOMER
Thank You
7/16/2024
Jorge G. VERIFIED CUSTOMER
Great service and communication! From the moment I arrived to the day I picked up my car.
7/16/2024
Carolyn S. VERIFIED CUSTOMER
My car was in for a routine service, took much longer than expected which was fine but there was no communication about when it would be ready and why it took so long. No one answers the phone in the service department