Ryan was very helpful - Lexus did a great job handling my repair - we have one outstanding issue with tires -but I’m checking with the company who installed my tires first - thank you for taking good care of my Repair issues!
7/12/2024
David D. VERIFIED CUSTOMER
Forgot to change key batteries
7/11/2024
Erika N. VERIFIED CUSTOMER
Fantastic customer service and she has a wonderful and warm personality!
7/11/2024
Susan Z. VERIFIED CUSTOMER
Always happy with the service provided.
7/11/2024
Margo H. VERIFIED CUSTOMER
I understand they were too busy to wash the car. However, they could have at least cleaned the rim of the tire that they repaired.
7/11/2024
Mirsad S. VERIFIED CUSTOMER
Vehicle was dropped off on Friday morning - there was no communication about the status until Wednesday.
I had to call several times to find out the status of my vehicle and on the day of pick up it was hard to find anyone to talk to. I’ve been coming here for years and this time the service was markedly different.
7/11/2024
Margot G. VERIFIED CUSTOMER
Fabulous service
7/11/2024
Niall C. VERIFIED CUSTOMER
Bernardo is great
7/10/2024
Connie D. VERIFIED CUSTOMER
Good job
7/10/2024
Jeff M. VERIFIED CUSTOMER
As always, great customer service. Friendly, efficient and great communication. Well done.
7/10/2024
Linda P. VERIFIED CUSTOMER
I am a long time Lexus customer since 2002. This car has been a very good car. Thank you.
7/9/2024
Peter B. VERIFIED CUSTOMER
On time, efficient, knowledgeable, pleasure to work with.
7/9/2024
Michael H. VERIFIED CUSTOMER
Very good service. Service Representative Kimberly provided great service.
7/9/2024
Brandy G. VERIFIED CUSTOMER
Outstanding customer service, I have never received such white glove service while having my car serviced. Much appreciated
7/9/2024
John W. VERIFIED CUSTOMER
Very good experience dealing with Bernardo! Friendly, professional, and responsive!
7/9/2024
John R. VERIFIED CUSTOMER
Tom was excellent
7/8/2024
Ha L. VERIFIED CUSTOMER
My main complaint is that I waited about 30 minutes for one of the service employees to bring my car up to the front. Also the man who drove my car for me to pick up didn’t even acknowledge my presence and apologized for the long wait.
7/7/2024
Wade B. VERIFIED CUSTOMER
What battery did you replace?
7/7/2024
Jt M. VERIFIED CUSTOMER
Kimberly was exceptional. She was knowledgeable and took the time to provide that extra bit of service to help me familiarize myself with the area so I could maximize my wait time.