Car was never looked at and it was very difficult to reach anyone to check on the car. A very disappointing experience.
7/6/2024
Frank C. VERIFIED CUSTOMER
Tom Morrell provided superb service to me in a highly professional manner. He is efficient, knowledgeable and personable and is a valuable asset to Lexus of Carlsbad..I will seek him out on future visits.
7/6/2024
Karen S. VERIFIED CUSTOMER
He is always thorough and professional!
7/6/2024
Gregory R. VERIFIED CUSTOMER
Great experience!
7/6/2024
Prabhakar J. VERIFIED CUSTOMER
I like to work with Kimberly Porter. She is very sincere and has great attention to details. She wants to make sure that customer is satisfied with the service.
7/6/2024
Darryl S. VERIFIED CUSTOMER
Excellent service
7/5/2024
Andrea F. VERIFIED CUSTOMER
Excellent speedy service…thank you.
7/5/2024
Jane C. VERIFIED CUSTOMER
Thank You????????????????
7/5/2024
Elizabeth N. VERIFIED CUSTOMER
I know the wash & interior are complementary, but the drivers mat was moved. I found it in the back. It was really dirty but I don’t quite understand.
7/5/2024
Francisco H. VERIFIED CUSTOMER
Mr Ryan his man, he knows how to treat customers I’m very satisfied whit the job done…
7/4/2024
Glenn C. VERIFIED CUSTOMER
The personal setting of seats and steering wheel was reset for some reason.
7/4/2024
Gregory A. VERIFIED CUSTOMER
As usual, great service.
7/4/2024
Dwight D. VERIFIED CUSTOMER
Kimberly was very attentive to the car's multiple concerns. Unfortunately, the mechanic could not duplicate the slipping transmission. Kimberly suggested when the issue reoccurs to bring the car back.
7/4/2024
Dennis M. VERIFIED CUSTOMER
I had my car detailed and Bernardo took excellent care of me.
7/4/2024
Inseop J. VERIFIED CUSTOMER
Thank you for your kind and fast service.
7/4/2024
Vera M. VERIFIED CUSTOMER
Every thing was excellent
Good job thank you!!!
7/4/2024
Timothy John. VERIFIED CUSTOMER
Kimberly was very professional and friendly when I brought my Lexus in for service. She was very helpful in answering some questions I had about the work done on my car. She promptly notified me when my car was done and followed up with me to make sure I didn’t have any questions before leaving. Thank you.
7/4/2024
Alton H. VERIFIED CUSTOMER
Kimberly is GREAT !!!!
7/4/2024
Diane G. VERIFIED CUSTOMER
Kim is always professional and thorough. She helped me in and out quickly so I could get to work.
7/4/2024
Gleam L. VERIFIED CUSTOMER
Service was terrific!
All good.
Felt like a new car as I drove home!