Bernardo addressed all my concerns and was extremely helpful.
Thanks
Arthur
7/3/2024
Donna G. VERIFIED CUSTOMER
Rachael was awesome!!
7/3/2024
Timothy S. VERIFIED CUSTOMER
Service was good. However, $400 for an oil change is outrageous. I’m looking for an independent mechanic to service my Lexus as a result.
7/3/2024
Julia M. VERIFIED CUSTOMER
Bernardo is great to work with! Great customer service and so knowable. He is a great asset to your team!
7/3/2024
Judy K. VERIFIED CUSTOMER
Would have appreciated a car wash and vacuum. Otherwise everything was great
7/3/2024
Angela B. VERIFIED CUSTOMER
You made the process easy. I appreciated the convenience of having a loaner car and that mine was returned clean. I think they filled that gas tank too.
7/3/2024
Nicolle T. VERIFIED CUSTOMER
The entire team was great however I received a random text about an appointment in Dec that I didn't schedule nor which I will show up for, which is strange.
7/3/2024
Molly A. VERIFIED CUSTOMER
Thank you
7/2/2024
Victor L. VERIFIED CUSTOMER
Bernardo Dewes was an ultimate professional, courteous and customer friendly. He arranged and facilitated my vehicle maintenance with speed and flair. You should employ more people like him!
7/2/2024
Arlie L. VERIFIED CUSTOMER
All resolved. Even though my car was super dusty and spotted when I picked it up, I contacted Ryan Claudin who offered to have the outside cleaned off sometime when I stop by in the future.
7/2/2024
Paul G. VERIFIED CUSTOMER
Alex is an excellent employee. 5 star
7/2/2024
Valerie V. VERIFIED CUSTOMER
Love and appreciate working with Bernardo. He’s clear, direct, and always helpful guiding me to the best service packages for my car.
7/2/2024
The Nagy. VERIFIED CUSTOMER
Personable and professional. Work done in a timely manner. Alex was great with our questions and concerns.
7/2/2024
Don B. VERIFIED CUSTOMER
I live in Escondido so I have a dealer much closer, but won't go there again because Lexus Carlsbad is the BEST!
7/2/2024
John L. VERIFIED CUSTOMER
Ryan was great as well as the rest of your staff!
7/1/2024
Diana D. VERIFIED CUSTOMER
Great Job Kimberly and other staff.
7/1/2024
Robert I. VERIFIED CUSTOMER
Great service
6/30/2024
Gayle G. VERIFIED CUSTOMER
We love Bernardo. He is so personable and helpful!