I had problems from scheduling the appointment, to the service, to the pick up and waiting 30 minutes outside to get my vehicle. I am a very patient and understanding customer but this is one of the worst customer service experiences I’ve ever had.
6/8/2024
Jeanette A. VERIFIED CUSTOMER
The psi tire sensors are not working, otherwise I am happy.
6/8/2024
Dennis C. VERIFIED CUSTOMER
Bernardo was totally on top of it.
I am a happy camper.
6/7/2024
Darren H. VERIFIED CUSTOMER
It took longer than I expected, but the loaner offset that. Otherwise, everyone from Chris to the cashier to the valet was professional and courteous.
6/7/2024
Ross G. VERIFIED CUSTOMER
The team was amazing!
6/7/2024
Amy V. VERIFIED CUSTOMER
Rachel was amazing! She provided excellent customer service.
6/7/2024
Abraham S. VERIFIED CUSTOMER
Very happy with Chris Dressler, quick response very professional and very helpful. Thank you for taking care of my vehicle Chris. I feel secured again driving my vehicle.
6/7/2024
Kevin W. VERIFIED CUSTOMER
Friendly and efficient service.
6/7/2024
Rosen-Serafini R. VERIFIED CUSTOMER
Everything went well
6/6/2024
Paul J. VERIFIED CUSTOMER
Great service. Chris
6/6/2024
Stephen P. VERIFIED CUSTOMER
Rachel was OUTSTANDINGLY PHENOMENAL ????????????????????????
6/6/2024
Shannon F. VERIFIED CUSTOMER
Ryan was professional and informative.
6/6/2024
Van S. VERIFIED CUSTOMER
Professional
6/6/2024
Mary T. VERIFIED CUSTOMER
Speedy…helpful
6/6/2024
Lauri W. VERIFIED CUSTOMER
We can’t say enough about Kimberly. She was amazing, attentive, and even on her day off was making sure we were getting the attention, she thought we needed it.. The repairs went smoothly and we would absolutely come back again.
6/5/2024
Zeina Z. VERIFIED CUSTOMER
Done in timely manner. Professional team . Thank you
6/5/2024
Mary C. VERIFIED CUSTOMER
Kim is always thorough, which gives us confidence in your Lexus service.
6/5/2024
Sandra G. VERIFIED CUSTOMER
Excellent service today. I’m satisfied and pleased to own a Lexus ????.
6/5/2024
Warren E. VERIFIED CUSTOMER
Bernardo took care of me and went above and beyond as usual.