Excellent care when I took my Lexus RX 330 in for a smog check. Thank you Tom for your kind assistance. I was very pleased with the attention given to me. Thank you. Harriet P
5/15/2024
Steven T. VERIFIED CUSTOMER
Excellent service advisor.
5/15/2024
Robert W. VERIFIED CUSTOMER
Kimberly was absolutely great. Unlike the 1st service writer with whom I spoke.
5/15/2024
David S. VERIFIED CUSTOMER
Kimberly Porter was the most personable/professional service associate I’ve ever met. That’s why I take my Toyota to a Lexus dealer.
5/15/2024
Katie H. VERIFIED CUSTOMER
Ryan has always been so helpful, informative and courteous He is definitely a pleasure to work with!
5/15/2024
Brian D. VERIFIED CUSTOMER
Kim returned my call within minutes. She scheduled a service appointment the next morning and coordinated he service and arranged a loaner car for me. Kim kept in touch with me throughout the service. She made sure I was aware of all charges and followed up with me to completion. I was able to follow up with her again when I picked up my car. Kim is very professional and an excellent representative of Lexus
5/14/2024
Patricia R. VERIFIED CUSTOMER
Very happy
5/14/2024
Paul G. VERIFIED CUSTOMER
All week now my Lexus app says remote activation pending. Someone needs to fix it.
5/13/2024
Jesse J. VERIFIED CUSTOMER
It was an excellent service visit.Everything was explained to me and the service completed as promised.
5/12/2024
Alexander D. VERIFIED CUSTOMER
Good job
5/12/2024
Thomas G. VERIFIED CUSTOMER
KIMBERLY, WAS VERY HELPFUL....EXPLAINED WHAT WAS
WRONG WITH MY CAR PROBLEM..WAS VERY PROFESSIONAL &
A CRESIT TO YOUR COMPANY, TOM GRECO
5/12/2024
Candice M. VERIFIED CUSTOMER
Absolutely! I love Lexus of Carlsbad! Rachel my service contact was super attentive! Please let her know I complimented her on her excellent assistance ! Candice M
5/12/2024
Kathleen T. VERIFIED CUSTOMER
Everyone was very helpful and courteous. They went out of their way to make it easier for me due to limited mobility. Also, kudos to the car wash crew for doing a great job.
Kathleen
5/12/2024
Fraser S. VERIFIED CUSTOMER
Well taken care of. The reason we buy Lexus!!!
5/12/2024
Douglas S. VERIFIED CUSTOMER
I moved to Murrieta but still prefer your location because of the service and treatment. Please, thank all your associates from the loaner desk through cashier and Chris.
5/12/2024
Laura P. VERIFIED CUSTOMER
Tom was great, really appreciate his help today!!
5/12/2024
Laurie K. VERIFIED CUSTOMER
Outstanding service (as usual) by Chris. Very knowledgeable and professional.
5/11/2024
Grace W. VERIFIED CUSTOMER
Thank you Kimberly for keeping us updated while we were waiting for our car.
5/11/2024
Paul F. VERIFIED CUSTOMER
Kimberly is an excellent service advisor. She listens patiently and explains suggested repair needs thoroughly.
5/11/2024
Virginito F. VERIFIED CUSTOMER
I’m very satisfied the service the score for me is 10.