Kimberly is extremely knowledgeable and efficient. She makes the process of bringing your car in for repairs a very pleasant experience. Keep me informed along the entire process.
5/2/2024
Grace W. VERIFIED CUSTOMER
Thank you Alexander Garza for great customer service. We appreciate you.
5/2/2024
Lynn B. VERIFIED CUSTOMER
Thanks
5/2/2024
Diana V. VERIFIED CUSTOMER
Very professional, courteous and efficient!
Thank you
5/2/2024
Lyn B. VERIFIED CUSTOMER
Overall okay. Appreciate car wash and gas. Not particularly handicapped friendly.
5/2/2024
Judi E. VERIFIED CUSTOMER
Very easy
5/1/2024
Theresa J. VERIFIED CUSTOMER
Kimberly was great! My battery was dead and she got me an appointment, a loaner car and followed up with the best resolution! I have total confidence and trust in Kimberly and Lexus to take great care of my car and keep me on the road!
5/1/2024
Yoshiko K. VERIFIED CUSTOMER
Excellent service. Thank you.
5/1/2024
Julio I. VERIFIED CUSTOMER
Tom did fantastic!, he is great, however, seems like during service they needed to work below the steering wheel and they moved the front camera cable, reattached not hidden below the panels and it did fall in my feet while driving. I had to fix it when I get home. Tú are charging a decent labor rate, please make sure we value it.
5/1/2024
Stephen D. VERIFIED CUSTOMER
Chris is so helpful and provides me with the best customer service.
5/1/2024
Emerson G. VERIFIED CUSTOMER
Lexus Carlsbad has a professional group working there!!
5/1/2024
Johnny B. VERIFIED CUSTOMER
Well done job thank you
5/1/2024
Enrique B. VERIFIED CUSTOMER
Good job ????
4/30/2024
Phillip K. VERIFIED CUSTOMER
The issue persists, I didn’t feel like I was taken seriously. I will be taking my vehicle to a different Lexus dealership from now on. Unfortunate because I bought my vehicle there.
4/30/2024
Don E. VERIFIED CUSTOMER
Good service. I’m completely satisfied.
4/30/2024
Suzanne O. VERIFIED CUSTOMER
She’s great to deal with, efficient, honest!
4/30/2024
Rosemary P. VERIFIED CUSTOMER
It was a pleasure to work with Thomas Morrell. He is very professional and pleasant.
4/30/2024
Norman J. VERIFIED CUSTOMER
Kimberly is always great to deal with. Service was prompt and complete.
4/30/2024
Ronald G. VERIFIED CUSTOMER
Kim Port is an exceptional employee at Lexus Carlsbad. She is very communicative and performs my service on my car in a timely manner. I will not go any where else
4/29/2024
Hisako B. VERIFIED CUSTOMER
He was very professional at same time Fanny understood my needs
Tme frame was very satisfied