After the initial diagnosis of the problem with which he knew we were not going to follow through with the repairs, he made no further contact with me. Not in the 24 hours afterwards and didn’t even come out to meet me when we came to clean out the car and get our belongings
4/26/2024
Jose C. VERIFIED CUSTOMER
Ryan, thank you So much for persevering on our behalf regarding the Taillift on our Lexus. It is working great now. Thanks again. Joe and Leslie Corona.
4/25/2024
Gisela F. VERIFIED CUSTOMER
Tom Morrell was able to answer my questions. Very happy with the service to my vehicle. Thank you.
4/25/2024
Donna B. VERIFIED CUSTOMER
Love the service, Bernardo and Ashley Do great work and take good care of my car. So much I always bring in homemade bread for them when I have my car serviced. Thank you.????
4/25/2024
Renan A. VERIFIED CUSTOMER
Lexus Carlsbad is always my number 1 to go to for my car maintenance even if I lived in Mission Valley. Great people and amazing techs! Always loving the complimentary carwash too. Thank you!
4/25/2024
Stephen A. VERIFIED CUSTOMER
Ok
4/25/2024
Lyudmila K. VERIFIED CUSTOMER
Thomas is great, respectful and attentive to all details. Thank you
4/25/2024
Jim L. VERIFIED CUSTOMER
Tom was awesome! Very professional and responsive, met all my needs! Give him a raise!
Jim L
4/25/2024
Stephanie L. VERIFIED CUSTOMER
10/10
4/25/2024
Shannon A. VERIFIED CUSTOMER
My only concern is that I’ve only traveled just over 10k miles in this car and already two tires are in need of replacing. I’ve had 2 alignments and have had maintenance by the dealership twice so I don’t know how the tires are wearing so quickly. This car is no sports car or even fun to drive so there’s no crazy driving or speeding going on to wear the tires down
4/25/2024
Rachel Diedrich. VERIFIED CUSTOMER
INCREDIBLE SERVICE!!!! Thank you Ashley!!!
4/25/2024
Ronald P. VERIFIED CUSTOMER
Rachel is the best!
4/25/2024
Donald G. VERIFIED CUSTOMER
Bernardo did a great job
4/25/2024
Frank B. VERIFIED CUSTOMER
Bernardo was awesome. He had my car in a very timely manner. I was very please with him as a service provider.
4/25/2024
Victoria H. VERIFIED CUSTOMER
Very efficient, friendly, professional.
4/25/2024
Staley, Cindy. VERIFIED CUSTOMER
I could not ask for better service and care. Thank you!
4/25/2024
Pearl A. VERIFIED CUSTOMER
,Rachel was efficient, professional, and very kind. She took care of everything in a timely manner and got me on my way. My car was returned to me in great time and it rode so very good and the car wash topped it off because it looked good too. Excellent service excellent personnel thank you guys very much.
4/25/2024
James S. VERIFIED CUSTOMER
Great job. Completely satisfied
4/25/2024
Robert C. VERIFIED CUSTOMER
Very good survive. Was a pleasure doing business with Tom.thanks for washing the car looks like new
4/24/2024
Adolpho G. VERIFIED CUSTOMER
Bernardo has always been a great Lexus service writer for my wife and me.