Ryan is responsive, knowledgeable, pleasant to work with and he goes beyond exoectations.
Thank you for great service…
Judy Wilkerson
4/18/2024
Bradley H. VERIFIED CUSTOMER
Please look in the honor card. I’m missing my credit cards, which are usually attached to my phone. I Used Apple Pay to pay The service but I have used the credit card itself 10 minutes earlier to buy gasoline before returning the loaner. I think my credit cards and drivers license may be in the loaner.
4/18/2024
Thomas C. VERIFIED CUSTOMER
Rachel and the entire team there were very helpful and courteous… a perfect 10!
4/18/2024
Cecilia H. VERIFIED CUSTOMER
Thank you.
4/18/2024
David A. VERIFIED CUSTOMER
Customer service rep Chris Dressler was professional and informative about completing my service in a timely manner.
4/17/2024
Linda B. VERIFIED CUSTOMER
Very fast. Good communication about status
4/17/2024
Gerald H. VERIFIED CUSTOMER
Mechanic states only 1 floor mat present in report. I looked when I got home and all mats present.
You guys do an awesome job which keeps me coming back. Thank you for all you do and provide first class service.
4/17/2024
Catherine L. VERIFIED CUSTOMER
Bernardo got the job done!
4/17/2024
Roberta W. VERIFIED CUSTOMER
Kimberly is the best person I’ve had the privilege of working with in all my years as a customer of Lexus Carlsbad.
4/17/2024
Quyen L. VERIFIED CUSTOMER
As always, Bernardo has been very helpful with his professional advice as to how I can maintain my car performance at its best. He has been very kind and always be there for me if I ever have any concerns arise. I do appreciate that so much and I hope to continue to bring my car in at Lexus service with being so pleased when it's done. Again, thank you all the staff involved also to help out with everything I needed. Much appreciated!!
4/17/2024
Lucy D. VERIFIED CUSTOMER
Very nice to work with Thomas!
4/16/2024
Marc H. VERIFIED CUSTOMER
Scratches and marks on the trunk that were not there prior to ceramic coating service. One area on the trunk appears to have inadequate application of wax or sealant. Please note that this service is the first time the car has been detailed since purchased in September 2023.
4/16/2024
Sherwin C. VERIFIED CUSTOMER
It will be my pleasure to do so. I have purchased a number of cars from your dealership and have always been satisfied.
4/16/2024
Lynn M. VERIFIED CUSTOMER
Thank you for a great experience!
4/16/2024
Ilona K. VERIFIED CUSTOMER
Bernardo’s the best! He always addresses my concerns and makes me feel like a valued customer. He’s one of the primary reasons that I keep coming back to Lexus Carlsbad.
4/15/2024
Rafael M. VERIFIED CUSTOMER
Bernardo took good care of me.
4/14/2024
Juan R. VERIFIED CUSTOMER
Thanks Rachel you the best ????
4/14/2024
Luis B. VERIFIED CUSTOMER
Tom was awesome!
4/14/2024
Emma A. VERIFIED CUSTOMER
Good service , I was out of town and they accommodate my needs.
4/14/2024
Rosemarie C. VERIFIED CUSTOMER
He was very friendly and thorough. He kept me up-to-date on everything that was going on with my Lexus. I truly appreciate his service . Definitely satisfied with his work. Thank you. Rose Castro