Thank Chris for all his help & efforts. Chis is very professional and knowledgeable. Enjoy working with him!
4/12/2024
Denise G. VERIFIED CUSTOMER
Ryan was pleasant and efficient.
4/12/2024
Jamie H. VERIFIED CUSTOMER
Hi, everyone was super nice and my service went well, but I did sign to have my vehicle washed at the time of drop off. and when I came to pick it up and I mentioned that it hadn’t been washed they acted like I was asking for something extra? I then said Never mind went and paid to get it washed elsewhere.
4/12/2024
Robert S. VERIFIED CUSTOMER
Tom is a first rate representative for Lexus Carlsbad.
He is most helpful and very knowledgable.
4/11/2024
Jt M. VERIFIED CUSTOMER
Knowledgeable and set realistic expectations around service completion timing. Very helpful when juggling work commitments.
4/11/2024
Claudia B. VERIFIED CUSTOMER
Chris was great!
4/11/2024
Kristin P. VERIFIED CUSTOMER
Thank you!
4/11/2024
Grace T. VERIFIED CUSTOMER
Bernardo is super…. Makes me happy I bought this Lexus.
Bernardo is super. Thxs
4/11/2024
Walter M. VERIFIED CUSTOMER
I’ve had a few service managers at Carlsbad Lexus and none come close to Kim!
4/11/2024
James L. VERIFIED CUSTOMER
Alex was great to work with!
4/11/2024
Robert W. VERIFIED CUSTOMER
The 2nd service trip that Lexus did not wash my vehicle.
4/10/2024
James C. VERIFIED CUSTOMER
Appreciated Ryan’s suggestion on how to proceed with tire replacement
We will be coming back
4/10/2024
Gilbert Cano. VERIFIED CUSTOMER
Always a pleasure to take my car in for servicing. Thanks Lexus ????????
4/10/2024
Sergio H. VERIFIED CUSTOMER
Bernardo is the best. He has exceptional customer service skills, the best@
4/10/2024
Wayne J. VERIFIED CUSTOMER
Thank you
4/10/2024
Sandra H. VERIFIED CUSTOMER
Job well done! Thank you
4/10/2024
Milton Pagan. VERIFIED CUSTOMER
Kimberly was professional and friendly
4/10/2024
James H. VERIFIED CUSTOMER
1-my first time at service. So no signs or personall with direction until I was told to move to another lane. 2-Had to ask about my reserved loaner.
3- after service delivery, no notes or explanation about service until I asked several persons and they got Alex when was great and solved the riddle
4- In general everyone was hospitable and helpful
4/10/2024
Frances J. VERIFIED CUSTOMER
Completely satisfied with Alex especially and all the other team, outstanding