Chris is a very knowledgeable service advisor, very professional and always a delight to work with. He always greets you with a professional attitude and goes the extra mile to explain everything to you!
4/9/2024
Stephen P. VERIFIED CUSTOMER
Bernardo my rep was great, but I’m shocked at the poor execution of the diagnosis and/or repair, which led to me bringing the car three times, 45 miles each way from my house to the dealership - and spending $1,500 on a possibly unnecessary replacement of the CV Boot - before it was finally resolved. This was the first time I’ve had a bad experience at Lexus Carlsbad - been buying and servicing there for 16 yrs.
4/9/2024
Moira G. VERIFIED CUSTOMER
Thanks!
4/9/2024
Rachel/Robert M. VERIFIED CUSTOMER
Thank you
4/9/2024
Joseph V. VERIFIED CUSTOMER
Thank you.
4/9/2024
Thomas V. VERIFIED CUSTOMER
Precisely on schedule, very pleased with the service.
4/9/2024
Jessica C. VERIFIED CUSTOMER
I have informed Ryan, my service advisor and Tom, whom took over when Ryan's not at work that I will be gone to a Cruise Ship and not being able to pick up my car until Thursday, April 4th, if I couldn't pick it up before the Cruise Ship on Friday, March 29th. Ryan still texted me while I was in the Sea, saying my car is ready to go home!! I was feeling worried after receiving this message ????
4/7/2024
Eric A. VERIFIED CUSTOMER
Kim did a great job. She was friendly in a professional way.????Thank you Kim!
Eric A
4/7/2024
Andrea P. VERIFIED CUSTOMER
Ryan is outstanding and always offers me the best knowledge and options for my service. He is top notch!
4/7/2024
L C. VERIFIED CUSTOMER
Chris went out of his way to get my service done quickly. I really appreciated that.
4/7/2024
Hiroko S. VERIFIED CUSTOMER
??????????
4/6/2024
Celine M. VERIFIED CUSTOMER
Thank you
4/6/2024
Corinna B. VERIFIED CUSTOMER
Kimberly was great checking me in and car was finished in a timely manner.
4/6/2024
Ines F. VERIFIED CUSTOMER
Tom Morrell took excelent care of my car duri g the service