Outstanding service from Chris and the entire team. Thank you !!!
4/6/2024
Ken O. VERIFIED CUSTOMER
I am missing my oakley sun glasses that was left in my car when i dropped it off for service. Not there now. Where is it?
4/5/2024
Frank A. VERIFIED CUSTOMER
Timely service was provided. Safety repairs were identified which required attention. Initiated appropriate repairs. Tom our service advisor was extremely helpful.
4/5/2024
John W. VERIFIED CUSTOMER
Always great service! Thank you Tom!
4/5/2024
Camille M. VERIFIED CUSTOMER
even though Rachel wasn’t available to assist me, Ashley stepped in the morning and checked me in. Then when I picked up the car in the afternoon Gerardo Dewes helped with my questions, along with some of the other service people who helped locate my keys.
4/5/2024
Donna J. VERIFIED CUSTOMER
Bernardo is always pleasant and super helpful. He takes care to understand what’s already been done and what needs to be done next. I don’t drive my car that much, and keeping it in good order is easy to do with Bernardo looking after my car. Thank you!
4/5/2024
Larry G. VERIFIED CUSTOMER
Perfect service with Ashley. Lexus service is always so great!!
Carol A. and Larry D. Greenfield
4/5/2024
Paul L. VERIFIED CUSTOMER
Ryan always keeps me informed and is detailed. Very pleased with his service.
4/5/2024
Ross L. VERIFIED CUSTOMER
I can’t thank Bernardo and the rest of the team enough. They went above and beyond, and will continue to have my business moving forward. A great group of great people!
4/5/2024
David C. VERIFIED CUSTOMER
Thomas was great. He kept in contact and took excellent care of me and my car
4/5/2024
Charmayne H. VERIFIED CUSTOMER
Kimberly greeted me on time, she was very friendly and professional. Kimberly took time to keep me updated throughout the day.
4/5/2024
Ronny M. VERIFIED CUSTOMER
Tom made sure all necessary work was completed.
4/5/2024
Ted W. VERIFIED CUSTOMER
Tom is excellent and takes good care of his customers. I will be having my Lexus service from now on at Lexus Carlsbad and will be sure to ask for Tom.
4/4/2024
Kenneth D. VERIFIED CUSTOMER
Great job!
4/4/2024
Seetharalla S. VERIFIED CUSTOMER
Kimberly Porter was very helpful
4/4/2024
Rosita S. VERIFIED CUSTOMER
Very friendly and helpful
4/4/2024
Shayan J. VERIFIED CUSTOMER
I had many brand from german to Italian to … but honestly what makes me to buy lexus and at least have a lexus in my garage at every given time is your exceptional service.
I love how you value your customers time. That is very bold for me and im pretty sure i will get myself an other ES pretty soon.
Lexus carlsbad sevice department is a 10/10
4/4/2024
Antonhy C. VERIFIED CUSTOMER
Friendly, communicated on updates. Met my expectations.
4/4/2024
Eileen N. VERIFIED CUSTOMER
It’s a pleasure going there- the employees are so nice- the customer service is great in all departments. Thanks for a great experience every time.