Many thanks to all involved getting my car back me.
Special thanks to Ryan, especially his professionalism and focus on keeping the customer happy.
3/27/2024
Thomas V. VERIFIED CUSTOMER
Only one comment. I waited for my car. Your customer lounge has gone downhill over the years. A chair has a liner druping, the coffee machine was not functioning, and the snacks were marginal at best. Thought you would like my comments.
3/26/2024
Emiliano C. VERIFIED CUSTOMER
Ryan is very professional.
3/26/2024
Scott M. VERIFIED CUSTOMER
Your team is always friendly and smiling. Thanks for the great service
3/26/2024
Michael L. VERIFIED CUSTOMER
Good service
3/26/2024
Niewald E. VERIFIED CUSTOMER
The text messages now address me as “Niewald.”
I would prefer “Eddie.” Thanks
3/26/2024
Gayzel C. VERIFIED CUSTOMER
As always. Satisfaction service. There's always room for excellence
3/26/2024
Cheryl M. VERIFIED CUSTOMER
I got my second set of keys but it was missing the key hook. I would have thought someone would have told me. But now it’s on order. I didn’t get it when I purchased the car.
3/26/2024
Allan T. VERIFIED CUSTOMER
Kim is very friendly and professional. I enjoyed driving the Lexus nx350 Loaner.
3/26/2024
Joel I. VERIFIED CUSTOMER
Kimberly is always amazing, and I always have a great service experience at this dealership! Regular communication about the status of the repairs, and I am grateful to trust this location for all of my service and vehicle buying needs!
3/26/2024
Christel D. VERIFIED CUSTOMER
Brought it in at 9am…done by 10! Very fast, thank you
3/26/2024
Michael R. VERIFIED CUSTOMER
Kimberly was extremely helpful and informative when it came to my service experience!
3/25/2024
Steven S. VERIFIED CUSTOMER
Ryan is great !
3/25/2024
James S. VERIFIED CUSTOMER
We received wonderful service..Thank you Lexus of Carlsbad..
3/25/2024
Lori B. VERIFIED CUSTOMER
Excellent customer service.
3/24/2024
Jim S. VERIFIED CUSTOMER
Great service.
3/24/2024
Kelly L. VERIFIED CUSTOMER
Very efficient. Friendly and welcoming.
3/24/2024
Bernadette C. VERIFIED CUSTOMER
When I bring my car to Lexus Carlsbad I exhale… can trust this service department completely
3/24/2024
Robert Quade. VERIFIED CUSTOMER
Service was very satisfactory
Everyone was helpful and friendly