Always a pleasure and pleasant experience when I come to your facility for regular maintenance of my car. Thank you and keep up the awesome work.
3/6/2024
Maria O. VERIFIED CUSTOMER
Tom is an amazing service advisor and Very professional.
3/6/2024
Herlinda Velasco. VERIFIED CUSTOMER
You guys provide excellent customer service.
I love coming to Carlsbad won’t go anywhere else
Keep up the fantastic work
Linda Velasco
3/5/2024
Paul W. VERIFIED CUSTOMER
Tom is friendly and very professional. Good man.
3/5/2024
Joseph C. VERIFIED CUSTOMER
A very professional group at Lexus.
3/5/2024
Gladys H. VERIFIED CUSTOMER
Kimberly Porter and the Lexus staff continues to go above and beyond to make sure that you are completely satisfied and happy with the service that you received.
3/5/2024
David T. VERIFIED CUSTOMER
Thomas was great, service was 5/5. Only thing was that the receptionist gave me the wrong car so I had to wait for 40 minutes.
3/5/2024
Sieu C. VERIFIED CUSTOMER
Chris has been very helpful in making sure my car is as it should. I appreciate his help.
3/5/2024
Jaymie M. VERIFIED CUSTOMER
Alex was great. However my car was not detailed well at all. It was horribly done and wasted my hour drive each way and leaving it there for 2 days.
I also have not received a call back from purchasing my vehicle in regards to them getting my spare key.
As a repeat customer I expected more
3/3/2024
Peter P. VERIFIED CUSTOMER
Would be happy to do the survey
3/3/2024
Ross B. VERIFIED CUSTOMER
KIM AND all others were wonderful. Work was done faster than we expected. Very good.
3/3/2024
Colleen K. VERIFIED CUSTOMER
Ashley is simply the BEST!!! I trust her implicitly and she’s never let me down
3/3/2024
Joey C. VERIFIED CUSTOMER
Thomas was very polite and kind and easy to work with
3/3/2024
Raymond B. VERIFIED CUSTOMER
Ok
3/3/2024
Stephen A. VERIFIED CUSTOMER
Thank you
3/2/2024
Esther J. VERIFIED CUSTOMER
Christopher is kind, courteous and professional. I am very pleaded.
3/2/2024
Elvira H. VERIFIED CUSTOMER
I will having nothing but outstanding words for a friendly service well
done by Thomas!!!
3/2/2024
Denel D. VERIFIED CUSTOMER
I have never been treated so well, so respectfully at a dealership before! Rachel was amazing and I was very pleased to work with a woman in the service department!! Julian helped me with some technical questions I had and he was patient, thorough and a pleasure to work with!! Your team has been exemplary so far!!
Thank you
Denel D