Appreciate the time & attention Bernardo shows us each time we have car service.
3/1/2024
Lourdes T. VERIFIED CUSTOMER
good service
3/1/2024
James B. VERIFIED CUSTOMER
Tom is good to go!
3/1/2024
Estela L. VERIFIED CUSTOMER
Kimberly Porter always gives great customer service!
3/1/2024
Calbert H. VERIFIED CUSTOMER
The Service was good
3/1/2024
Beverly P. VERIFIED CUSTOMER
Bernardo Dewes is an outstanding service Rep for Lexus Carlsbad!!
3/1/2024
Richard R. VERIFIED CUSTOMER
New vehicle with scratches did not completely get resolved. No resolution to fixing or replacing gas panel door. Told me it was my expense. No sales concession. Spoke to sales as well.
3/1/2024
Joseph S. VERIFIED CUSTOMER
Bernando Dewes did a great job on my car. He explained proactive repairs I need to do on the car to keep it in the top shape.
3/1/2024
Delilah P. VERIFIED CUSTOMER
Great job - thanks!
2/29/2024
Jackie D. VERIFIED CUSTOMER
I waited in the lounge while my vehicle was serviced. Thank you for the prompt service.
2/29/2024
Laura S. VERIFIED CUSTOMER
Everything was great. The only thing I would suggest relates to the gas refill on the return loaner. It wasn’t full when I got it and they said to just fill it back up to that point, but that is hard to remember or get exactly back to that level. I filled it up to full. It would be helpful to get it full. It is a small issue, especially since there is a loaner available, which is really helpful and appreciated. Thank you!
2/29/2024
Summer D. VERIFIED CUSTOMER
Bernardo was great as usual!
2/29/2024
Richard W. VERIFIED CUSTOMER
Once again, Bernardo did a wonderful job, representing Lexus organization when dealing with me. He is a great service advisor. And you should definitely make every effort to hold onto this man.
2/29/2024
Robert W. VERIFIED CUSTOMER
Very helpful and friendly service
2/29/2024
Matthew B. VERIFIED CUSTOMER
Thank you for such an amazing experience and such friendly staff especially Tom.
2/29/2024
David W. VERIFIED CUSTOMER
Not sure yet about repair of dash. Let you now in a few days.
2/29/2024
Vilma R. VERIFIED CUSTOMER
Please don't even bother I do not need enything from you guys I was so despondent with you guys this one was my last visit