Car wasn’t washed.
Front drivers side floor mat was removed and put in trunk.
2/23/2024
Alvin B. VERIFIED CUSTOMER
Appreciate you for adjusting the schedule so that I could still have service that day. Good service and friendly
2/23/2024
Haruko W. VERIFIED CUSTOMER
I am very happy with Lexus service
2/22/2024
Sandra C. VERIFIED CUSTOMER
It was great. Thanks
2/22/2024
Efrain B. VERIFIED CUSTOMER
Bernardo Dewes. Is one of the best person on Service At Lexus Carlsbad
2/22/2024
Shanon B. VERIFIED CUSTOMER
Kimberly was an always so helpful and a joy to work with.
2/22/2024
Jeffrey P. VERIFIED CUSTOMER
I appreciated the loaner and glad it was done before promised.
2/22/2024
Anton L. VERIFIED CUSTOMER
Bernardo was very accommodating and helpful. The service department that was in charge of programming my second car key however left my car in the condition that it looks itself without using the key. I had the same problem before I brought it in for the first service on 2/5/24 due to that the car was still in dealer mode. This problem was detected and fixed during this service. And now unfortunately my car is back with the same problem and I will have to bring it back to your dealership tomorrow and waist time.
2/22/2024
Alona O. VERIFIED CUSTOMER
Kim Porter is the absolute best! She’s very professional and quick to reply. Great customer service!!
2/22/2024
Tamara V. VERIFIED CUSTOMER
Excellent! Just like always!
2/22/2024
Bob &. VERIFIED CUSTOMER
Chris is a true professional! Very knowledgeable!
2/22/2024
Julio I. VERIFIED CUSTOMER
Great service
2/22/2024
John L. VERIFIED CUSTOMER
Great experience, as is always the case
2/21/2024
Elizabeth W. VERIFIED CUSTOMER
Tom Morrell was very straight with me about the diagnostic service offered. He clearly explained the process and its goals, and made suggestions that helped me understand what came next, so I could make an informed decision. I truly appreciate how quickly he got back to me, as well as the time he took to make sure I understood my options.
2/21/2024
Dennis B. VERIFIED CUSTOMER
Great personal service
2/21/2024
Jeanne F. VERIFIED CUSTOMER
She is very professional and tried her best to make sure my car was ready when I needed it!
2/21/2024
Tempe M. VERIFIED CUSTOMER
I was very pleased and impressed with KIM and the service and attention she provided. I hope that she will be my service representative now that Drew Edmonds is no longer there..
2/21/2024
Michael B. VERIFIED CUSTOMER
Thank you Tom for going above and beyond to support our family vehicle!