I would like to request the corporate west coast regional manager to contact me directly to discuss. Mobile# ****-****-xxxx
2/16/2024
Dan L. VERIFIED CUSTOMER
Ryan is always professional and courteous. Ryan is knowledgeable in the services provided and always keeps me up to date on the progress of my vehicle.
2/16/2024
Richard S. VERIFIED CUSTOMER
On time/ attentive / let me know he would keep me updated, which he did/ All 3 individuals that I had contact with represented your dealership well. I did have one Snafu…. Do not really understand why Lexus Fog lights seem to not be available, as an add, on to the vehicle. I know they are part of a package for the Sport model, but seem to be unavailable for the Premium UX250 H. Aftermarket lights might be available but no lights by dealer I purchased the auto from.
2/15/2024
John R. VERIFIED CUSTOMER
Ryan was fantastic! I received 5 star service.
2/15/2024
Douglas G. VERIFIED CUSTOMER
Chris was helpful both on the initial phone call as well in person.
He was clear on the service, cost estimate, flow up phone calls and he even helped set the appointment up for me rather than directing me to the website. Chris was excellent!
2/15/2024
Sallie P. VERIFIED CUSTOMER
Great service!
2/15/2024
George K. VERIFIED CUSTOMER
Great service from Chris. Will come back again for next service.
2/15/2024
Cherie C. VERIFIED CUSTOMER
Always a perfect job and quick too!
2/15/2024
Aaron M. VERIFIED CUSTOMER
Ryan is very knowledgeable and very helpful. Thank you for all your help
2/15/2024
Thelma C. VERIFIED CUSTOMER
Everyone was so nice and the experience was flawless.
2/15/2024
James M. VERIFIED CUSTOMER
Ryan is great at his job. Very knowledgeable and helpful. He communicates well if and when there is an issue
Ashley was my sales person before she received her well deserved promotion. Ryan has done a great job as her representative.
My wife and I have purchased 4 Lexus agoutis from Lexus Carlsbad
Jim Murphy
2/15/2024
Gary B. VERIFIED CUSTOMER
Extremely professional and a pleasure to work with
2/15/2024
Tracy L. VERIFIED CUSTOMER
Kimberly Porter was great to work with and exceeded my expectations w/my recent service.
2/15/2024
Gregory B. VERIFIED CUSTOMER
We had an appointment for a service just an oil change and tire rotation. 3 1/2 hours later it was done. Rachel‘s excuse was it’s busy today. I guess it doesn’t matter if you have an appointment or not you just want to get us in there and wait. I don’t think we’ll be back again for service. It’s sad how nice you treat us before we buy the car then things change after we get it.
Greg Barnicle
2/14/2024
Thomas G. VERIFIED CUSTOMER
Ask Kim.
2/14/2024
William D. VERIFIED CUSTOMER
Christopher did an outstanding job helping us with getting our car repaired and having our 75,000 mile check up. Will definitely reach out to him on our next service.
Thanks again,
2/14/2024
Gabrielle D. VERIFIED CUSTOMER
My original vehicle was a 2020 Ram 1500, I wanted to avoid all the expensive constant electrical issues my previous vehicle had so I got an older model Lexus. I've spent a lot of time in dealership with my previous vehicle. This was My 1st experience with lexus dealership and I felt more than just a walking paycheck. Kimberly and her team were honest and I felt like I can genuinely trust them with their work and not just keep adding on unnecessary things. Absolutely am so glad I came here.