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Real Reviews from VERIFIED CUSTOMERS
Claudio B. VERIFIED CUSTOMER
Ashley and Ryan were amazing!!! Very helpful and kind!
1/27/2024
Dorothy Mae. VERIFIED CUSTOMER
Tom’s has done an excellent job in serving me and my vehicle. A great addition to the Lexus tradition of outstanding service advisors.
1/27/2024
Kyu Sook. VERIFIED CUSTOMER
Rachel explained the process kindly and quickly. Thank you so much.
1/27/2024
Donna J. VERIFIED CUSTOMER
Bernardo did a great job! Sensible evaluation- he guided me through the app easily. I appreciated that.
1/27/2024
Eileen S. VERIFIED CUSTOMER
Yes , and their pick/drop off service.????
1/27/2024
David H. VERIFIED CUSTOMER
Stop asking to buy my car.
1/27/2024
Phyllis S. VERIFIED CUSTOMER
Very pleased with the service department at Lexus Carlsbad..
1/27/2024
Richard D. VERIFIED CUSTOMER
Awesome service!!!
1/27/2024
Deborah B. VERIFIED CUSTOMER
Great service
1/27/2024
Joseph K. VERIFIED CUSTOMER
My time is very important and time required was much shorter than told very much appreciated
1/26/2024
Albert B. VERIFIED CUSTOMER
As always, Ryan exceeded my expectations
1/26/2024
Richard D. VERIFIED CUSTOMER
You folks are the best!!
1/26/2024
George B. VERIFIED CUSTOMER
Bernardo is a quality professional. He up-sells with no pressure, catches previously missed items, and is completely genuine with what he says.
1/26/2024
Cathy S. VERIFIED CUSTOMER
Christopher was a very good service advisor Very accommodating
1/26/2024
Garry E. VERIFIED CUSTOMER
Great service
1/26/2024
Kathleen B. VERIFIED CUSTOMER
Rachel was very professional, thorough & timely with my vehicle service updates. She is a great addition to a very efficient Service Dept. I have always been very satisfied with Lexus Carlsbad.
1/25/2024
**** D. VERIFIED CUSTOMER
Appreciate the promptness of service.
1/25/2024
Todd B. VERIFIED CUSTOMER
Fantastic experience!! A muffin or doughnut would have made it even better.
1/25/2024
Victor H. VERIFIED CUSTOMER
I was very pleased with the service that Rachel done it for me. She’s a wonderful and very good customer service. She was a professional very kind and she let me know every step of the service that was done to my car. I will give her a 10.
1/25/2024
Kathleen D. VERIFIED CUSTOMER
Thank you ,Tom for assisting me. See you next time.
1/25/2024