Wonderful experience, Bernardo was excellent, went the w yrs mile, incredible Lexus service by him. I’m very satisfied. Thank you
12/28/2023
Fernando I. VERIFIED CUSTOMER
Excellent service
12/28/2023
Maria G. VERIFIED CUSTOMER
Bernardo is very professional, polite and personable. He always strives for excellence . Alexis who received my vehicle is very professional, friendly , and polite. He made small talk about the holidays , this is very rare to find in a young gentleman . He was smiling when I picked up my vehicle and made small talk again, he’s very polite.
12/28/2023
Corinna B. VERIFIED CUSTOMER
I was happy with the service but not the loaner car process. It would have been helpful for the loaner desk to explain what could be charged, especially since this was my 1st loaner car from a dealer.
12/28/2023
Margaret C. VERIFIED CUSTOMER
Will do. Very happy with your service!
12/28/2023
Meiling G. VERIFIED CUSTOMER
Service price was little higher than competitors. However service was good
Thanks
12/27/2023
Nancy E. VERIFIED CUSTOMER
Tom was exceptional in his customer service. He was knowledgeable, got back to me in a timely way, and was personable. Tom gets 10 stars from me.
12/25/2023
Alexander M. VERIFIED CUSTOMER
The maintenance required light is still on and the key fob provided was missing the key insert and the car wash wasn’t done or if it was done the windshield and back windshield wasn’t wiped down along with pollen all over the car no biggie just feed back on the wash.
12/24/2023
Kristen C. VERIFIED CUSTOMER
Service was great!
12/24/2023
James C. VERIFIED CUSTOMER
She is professional, courteous, and very knowledgeable.
12/24/2023
Robert O. VERIFIED CUSTOMER
Great work!
12/24/2023
Carolyn W. VERIFIED CUSTOMER
great service as usuall
12/23/2023
Sheila C. VERIFIED CUSTOMER
Ryan provided us with excellent service.
12/23/2023
Chas W. VERIFIED CUSTOMER
Job well done
12/23/2023
Stephanie P. VERIFIED CUSTOMER
Thank you & Merry Christmas & New Year
12/23/2023
Mimi G. VERIFIED CUSTOMER
The only thing that surprised me was the fact that the windshield on my loaner car was very irty both inside and out. Other than that my experience this time as usual was outstanding.
12/23/2023
Tommy L. VERIFIED CUSTOMER
additional keyfob missing back piece that has hook & metal ring.
12/22/2023
Andrea F. VERIFIED CUSTOMER
Kim was super efficient and communicated above and beyond.
Thank you
12/22/2023
Edward C. VERIFIED CUSTOMER
Stellar service!
12/22/2023
Jack S. VERIFIED CUSTOMER
Bernardo provided Excellent service, and is personable and professional.