As always, controls Settings, final appearance, and much more or totally unsatisfactory. This has been occurring on every single visit when I bring in the car. I want someone to call me to rectify this situation.
12/19/2023
Amy S. VERIFIED CUSTOMER
Ryan is absolutely wonderful! I always feel well taken care of and service is prompt.
12/19/2023
Fawn C. VERIFIED CUSTOMER
Tom was very good in keeping me updated in status of my car.
12/19/2023
Mary C. VERIFIED CUSTOMER
Fantastic service
12/19/2023
Leanne S. VERIFIED CUSTOMER
Ryan was awesome. He was sincere with his advice. He kept me posted until the end. I would also like to give a Bravo to the gentleman who brought my car out of the service lot. He was extremely helpful and courteous. Thank you
12/19/2023
Samuel L. VERIFIED CUSTOMER
Thomas was able to get my car completed in a timely manner. He was very helpful and informed me that I will need a from brake job soon.
12/19/2023
Silvia L. VERIFIED CUSTOMER
Service is great!
12/19/2023
Benjamin N. VERIFIED CUSTOMER
Although we encountered some obstacles with helping to take care of my due bill from my purchase, I was very satisfied with the service I received to make sure I was satisfied. Thank you to Alex, Rick, and Rene for taking good care of me and my car.
12/19/2023
Debbie B. VERIFIED CUSTOMER
Chris was great- just a bit of confusion at the end with the keys and the fob is missing the cap - I left a message with Lisa about this
12/19/2023
James E. VERIFIED CUSTOMER
It was a good day at Carlsbad Lexus
12/19/2023
Margot K. VERIFIED CUSTOMER
Ryan is 100% helpful, friendly, and kind!
12/18/2023
Elmer V. VERIFIED CUSTOMER
The service rep was outstanding.
12/17/2023
Hannah Z. VERIFIED CUSTOMER
Please ensure the techs working in our vehicles don’t get grease on the interior. For a vehicle with white leather, it’s hard to remove. Alex the SA was incredible!
12/17/2023
Sitka M. VERIFIED CUSTOMER
Fantastic by every associate.
12/17/2023
Ginky C. VERIFIED CUSTOMER
Alex Is A Fantastic Service Consultant and The Rest Of The Service Team Are The Best.
I Always Feel Welcomed & Part Of The Lexus Carlsbad Family Whenever I Stop In For Service Or Other Things.
Thank You For All You Do To Make Customers Feel At Ease.
I Recommend Lexus Carlsbad 100% ????????
12/16/2023
Robert B. VERIFIED CUSTOMER
The staff made getting my car serviced at Carlsbad Lexus a pleasurable experience
12/16/2023
Massoud K. VERIFIED CUSTOMER
Rick Torres provided excellent customer care and support and kept me updated at all times.
12/16/2023
Cheryll L. VERIFIED CUSTOMER
Job well done,thanks.
12/16/2023
Kirk N. VERIFIED CUSTOMER
Ryan and the service team are wonderful you all treat me like a rockstar thank you ????