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Real Reviews from VERIFIED CUSTOMERS
Melvin B. VERIFIED CUSTOMER
She was Excellent!
6/13/2023
Bill H. VERIFIED CUSTOMER
Madalyn and Mike gave me excellent service as always. It is a pleasure doing business with your dealership.
6/12/2023
William S. VERIFIED CUSTOMER
Repair tech left the repair completely unfinished when delivering car. Had to have Mike come out and finish repair and then other tech come outside and bring remaining parts of the car to install. TERRIBLE RESULT! Mike made sure things were put back together properly. Fire the tech who worked on the car!!
6/8/2023
Elsie A. VERIFIED CUSTOMER
Great employees, I truly appreciate it and I will definitely be taking my Maserati there for all services. Thank you ????
6/3/2023
Dante A. VERIFIED CUSTOMER
Madalyn was very professional and transparent in letting me know about a small mishap that happened while servicing my car - i think a nut or something fell down into the oil pan which resulted in my car having to stay overnight. Madalyn immediately let me know what the problem was, and had a solution ready - a loaner while they took care of my Giulia. I appreciate her honesty and just how proactive she was about the situation- she was so thankful that I was understanding but I was understanding because of how she handled the matter. I didn’t really have to worry about anything because Madalyn took care of it and she did if with a smile. She is truly a professional asset to the service department and I definitely will return for future service on my Giulia.
6/3/2023
John M. VERIFIED CUSTOMER
I have been very pleased with Madelyn I would encourage her to return message in a more timely manner. Thanks Jon Montano
5/31/2023
Teddy E. VERIFIED CUSTOMER
Always great service!!! Keep up the great job everyone.
5/30/2023
Terrance S. VERIFIED CUSTOMER
M&M’s of your service department are very professional and easy to talk to, listen to your concerns and respond accordingly. Thumbs up!
5/25/2023
Lonnie G. VERIFIED CUSTOMER
Madalyn is always very helpful and pleasant! Thank You
5/20/2023
Kathleen C. VERIFIED CUSTOMER
Your service department is the best Alfa Romeo Service Department in the world!!! We live 2 hours from the AR dealer in Atlanta, but choose to service our 3 Alfa’s at your dealership. Mike and Madalyn go way above and beyond to make your customers feel special. Great job!!!
5/20/2023
Jerry F. VERIFIED CUSTOMER
Madalyn was great to deal with. Everything was handled as agreed.
5/17/2023
Marc S. VERIFIED CUSTOMER
Mike Fallin and everyone in the service department are awesome and have always gone well above and beyond!
5/15/2023
Iskra S. VERIFIED CUSTOMER
Fast and satisfactory.
5/6/2023
Steve O. VERIFIED CUSTOMER
Excellent
5/5/2023
Ricky R. VERIFIED CUSTOMER
Mike and his team have always been customercitentric and I am completely satisfied.
5/3/2023
Marie I. VERIFIED CUSTOMER
The service department at Alfa Romeo is exceptional. However the roadside assistance is not acceptable. I waited 5 hours on Sunday and 3 hours on Monday. Curtis and I believe his name was Justin were great once they got there.
5/3/2023
Amanda R. VERIFIED CUSTOMER
Very over priced oil change.
4/30/2023
Sabrina F. VERIFIED CUSTOMER
Great custumer service! Provided timely updates and accurate estimates. Much appreciated. Both Mike and Madelyn are awesome!!
4/29/2023
Nader S. VERIFIED CUSTOMER
Your service Center has been the best. Your team members are truly carefully picked. Mike and Madeline are very professional and accommodating. They are so friendly and prompt.
4/28/2023
James P. VERIFIED CUSTOMER
The driver was odd and rude Please don’t send him again to me Thanks
4/28/2023