Because you did not have the needed part, I need to come back again in 2 weeks to complete the servicing. Since I identified the reason for my scheduled appointment today when I booked it and it was an issue I had “fixed” there two years ago, I was expecting to get the job done today. I live in Milford and coming here plus waiting to have the car serviced is a lot to have to do twice. I’m not blaming the service rep., he was very pleasant.
6/26/2023
Brad B. VERIFIED CUSTOMER
The car was throughly checked based on the information I gave them! The oil was overfilled & subsequently changed. I will monitor it for the next 600 miles as instructed. The customer service was excellent from start to finish! Thank you!
6/26/2023
Jean G. VERIFIED CUSTOMER
She wasn't pushy, just explained my options and let me choose. I appreciate that.
6/26/2023
James M. VERIFIED CUSTOMER
Thanks for the recall inspection. And thanks for the repair quote.
6/25/2023
Hannah L. VERIFIED CUSTOMER
Amazing service! 10/10 stars, would recommend
6/24/2023
Randy K. VERIFIED CUSTOMER
2+ hours for a scheduled
Oil change. Not good service .
6/24/2023
Liam K. VERIFIED CUSTOMER
Wonderful service, professional patient and very polite.
6/24/2023
Jennifer A. VERIFIED CUSTOMER
Love Joel. And love you guys at Ron Bouchard! Great team!!
6/24/2023
Carmen E. VERIFIED CUSTOMER
She is very kind. Thank you
6/24/2023
Josh L. VERIFIED CUSTOMER
Great service, thank you!
6/24/2023
Moira G. VERIFIED CUSTOMER
When trying to get an inspection, I got a rejection and returned to the dealership to have it fixed. Appointment was made for 4 PM Friday to which I arrived and all that was done to the car was the check engine light was shut off. Problem was not fixed but I was told I could drive the car even though the inspection garage suggested that was not a good idea. still no resolution and still a rejection sticker waiting for a callback from service for my next step. Not resolved!
6/24/2023
Mark W. VERIFIED CUSTOMER
The service was timely and the staff was friendly and courteous.
6/24/2023
Jennifer D. VERIFIED CUSTOMER
Awesome service as always!!
6/24/2023
Suzanne H. VERIFIED CUSTOMER
Awesome service by Joel Ortega—so appreciate getting same day service free of charge. And I just walked in with no appointment and was so glad I was able to get the issue addressed in a kid. It was my lucky day!
6/23/2023
Brenda S. VERIFIED CUSTOMER
Everyone is always very friendly and pleasant, from the moment I pull up and drive off. Everything is explained with ease and great knowledge.
6/23/2023
Cynthia C. VERIFIED CUSTOMER
Thanks!
6/23/2023
William M. VERIFIED CUSTOMER
Great service.
On time what was told to me for time frame.
6/23/2023
Laura M. VERIFIED CUSTOMER
Natasha was friendly and thorough in the service and information provided.
6/22/2023
Linda C. VERIFIED CUSTOMER
Very friendly
6/22/2023
Robert P. VERIFIED CUSTOMER
appreciated the quick app’t 4 a state inspection…. was taken care of quickly & professionally by Joel Ortega who was very helpful & friendly…
thanks again Joel