That was more than one question. While I am very happy with your service I am not will inclined toward misrepresentation by some whose relationship I trust.
5/11/2023
Ingrid M. VERIFIED CUSTOMER
Fast service, kept me inform of the progress of service, told me up front how much I would be paying for today's service, gave me options, provide info, knew what she was doing, and has knowledge of what should be done. She is great.
5/11/2023
Linita D. VERIFIED CUSTOMER
He was very friendly & knowledgeable with all my questions. I am planning to bring my daughter in also for service on her 2022 Honda CRV. We are both leasing our cars from Honda. Thank you again !
5/11/2023
Corey L. VERIFIED CUSTOMER
Timely updates throughout the day.
5/11/2023
Bernadette C. VERIFIED CUSTOMER
Kathleen Gavin was great!! Thank you for accommodating me today!!! I have had the pleasure of working with Kathleen previously and is always so informative, kind and courteous.
5/10/2023
David S. VERIFIED CUSTOMER
Kameryn is very pleasant to deal with in the Service Dept. She went above and beyond in helping me set up a deck chair outside in the sun, which I really, really appreciated. Thank you Kameryn! Interacting with this dealership's staff has always been way more positive than I thought possible.
5/10/2023
Sandra T. VERIFIED CUSTOMER
I was very disappointed that no one mentioned that you charge 3 1/2% when using a credit card. That’s very important information that could be included in the text reminder or the email reminder. In addition I called the morning of the appointment to ask about adding the inspection sticker, and no one mentioned there either. There were at least three opportunities for someone to mention that and when we were greeted and went to pay with the card is when he pointed to the policy and asked if we had a checkbook or debit card on us. Which we could have very easily if someone had mentioned it in advance. Again, very disappointing.
5/10/2023
Jennifer G. VERIFIED CUSTOMER
He was super helpful and had much patience when I came in with an issue with my brakes. Unfortunately the squeaking of the brakes came back therefore the problem wasn’t entirely fixed
5/10/2023
Nicholas D. VERIFIED CUSTOMER
Thank you. I hope to hear from someone soon on the time line for the part to fix the window. I appreciate your department being able to have my car looked at it the day I called with the problem.
5/10/2023
Raymond B. VERIFIED CUSTOMER
Outstanding customer service from Joel. Definitely an asset for Ron Bouchard Honda’s service department.
5/9/2023
Matthew D. VERIFIED CUSTOMER
Good job, just did our complimentary certified pre-owned oil change without pushing chargeable services this visit.
5/9/2023
Carlos C. VERIFIED CUSTOMER
Thank you!!
5/9/2023
William S. VERIFIED CUSTOMER
Fast service was in and out in a half hour
5/8/2023
L S. VERIFIED CUSTOMER
Very efficient
5/8/2023
Chris G. VERIFIED CUSTOMER
Awesome service. Thank you!
5/8/2023
Barry M. VERIFIED CUSTOMER
Katie was a pleasure to work with.
5/7/2023
Louise L. VERIFIED CUSTOMER
The service was excellent.
5/7/2023
James R. VERIFIED CUSTOMER
He should have come to get me when the service was done. I saw other service reps coming to get their clients. Mine only texted me.
5/7/2023
Frank C. VERIFIED CUSTOMER
Joel is great - knows me from years of visits with multiple Honda vehicles. He appreciates the loyalty.