I really like the staff - whether purchasing the car itself or taking it in for service, I never feel pressured or taken advantage of. These two things really matter to me and I'm grateful to have found a car dealership like Bouchard's.
2/7/2023
Amanda K. VERIFIED CUSTOMER
Still having the juddering issue with the car. Customer service has been stellar!
2/7/2023
Donna G. VERIFIED CUSTOMER
I am over the moon with the service I received from Ms. Gavin and those of your staff I interacted with today. I have never been so impressed and pleased in my life. Everything from their responsiveness, to their courtesy, to providing shuttle service to getting the job done a day in advance shows you have a great group of ‘keepers’ working there. Bravo on a job well done and most appreciated.
2/7/2023
Kara H. VERIFIED CUSTOMER
Very pleased with my service today always am
2/7/2023
Jerome W. VERIFIED CUSTOMER
We took possession of a new Honda Pilot that was absolutely spotless. Nice job!
2/7/2023
Stephanie C. VERIFIED CUSTOMER
Came in for a blurry back up camera..it is worse than when I brought it in…not sure why.
2/7/2023
Rosemary G. VERIFIED CUSTOMER
Always professional and polite.
2/6/2023
Patricia F. VERIFIED CUSTOMER
Ok
2/5/2023
Patricia C. VERIFIED CUSTOMER
Dillon is always polite and courteous. I only needed an inspection today. I was in and out in no time.
2/5/2023
Teri M. VERIFIED CUSTOMER
Thank you ALL!!
2/5/2023
Virgenmina I. VERIFIED CUSTOMER
I am happy with the service
2/5/2023
Randolph W. VERIFIED CUSTOMER
Good job. Thank you
2/5/2023
Susan S. VERIFIED CUSTOMER
The work done was excellent.
2/4/2023
Robert P. VERIFIED CUSTOMER
Excellent experience
2/4/2023
Hiedi F. VERIFIED CUSTOMER
I love the staff in the service department. They are all so friendly
2/4/2023
Thomas H. VERIFIED CUSTOMER
I’ve dealt with Dillon several times, and his attention to detail is off the chart, and I make it a point to deal with Dillon every time I need work on my cars. He is definitely a true professional in his job. Well done……
2/3/2023
Magali R. VERIFIED CUSTOMER
Great service
2/3/2023
Dhanuka W. VERIFIED CUSTOMER
I have been recommended services that the car doesn’t really require at the last 2 visits. Your customers are well informed nowadays due to the availability of information from the manufacturer and internet. I got all fluids flushed last year, however i was given the recommendation to flush the coolant. Why? Do you really look for vehicle service history before making these recommendations? I got all those fluid flushes done at YOUR store last year. Do you really check the fluids before making these stupid recommendations? What’s the purpose of your multi point inspection if your technicians can’t make right recommendations.
I’m really disappointed as a customer. We trust your technicians but when i hear these types of suggestions that doesn’t make sense, it really loses the trust.
2/2/2023
Wayne S. VERIFIED CUSTOMER
Kathleen Galvin did an excellent job, she has a wonderful personality and a wonderful smile that makes you feel like she cares about you and your vehicle and the service they are performing on your vehicle
2/2/2023
Elizabeth S. VERIFIED CUSTOMER
I love your people in the service dept. Friendly, courteous and helpful. Thank you.