All interactions with Sebastian have been appreciated due to his focus on the customer, timely updates during the wait and kind mannerism.
8/15/2024
Jesse G. VERIFIED CUSTOMER
Quick & professional service.
8/15/2024
Sangita M. VERIFIED CUSTOMER
Thank you for your excellent service.
8/15/2024
Susan O. VERIFIED CUSTOMER
Jeweliana was great!
8/14/2024
Sangita M. VERIFIED CUSTOMER
Thank you for the excellent service.
8/14/2024
James Q. VERIFIED CUSTOMER
The 3.5 % Technology charge for paying by my credit card was a complete surprise.
Massachusetts is one of 3 states where it is Illegal to carge a surcharge for services and service on a credit card .
This is Bull **** and no way to treat a long term customer!
I will be contacting the MA attournry generals office to notify them and file a complaint on this scam extra charge. Ronnie must be turning in his grave.
Other than this the service was done very quick and I have no problem with the service. Or my service advisor he was great.
Regards: Jim Quatrale
8/14/2024
Wendy S. VERIFIED CUSTOMER
Great staff. Thorough explanation. Odometer setting switched to Trip B screen, not sure why, om 8/13. Unable to reset. Will bring back to Ron Bouchard on 8/14 for reset. Not a major issue, just something that may be related to a possible reset when car was seen for 10K checkup. The odometer and speedometer do not match because I switched OEM 18" tires with 16" tires. Higher lift, better for potholes. Good ride. Great on fuel economy. Not sure if the tech who worked on car knew of the switch because when I left dealership noticed OD and SD read the same.
8/13/2024
Tracey T. VERIFIED CUSTOMER
We have bought 3 Hondas through your dealership and you work hard to make it a great experience.
The Honda Civic did not come with a second key and I understand Nate was ordering a second key for us. A second key should be part of the delivery checklist.
Thanks! Rob Toombs
8/13/2024
Ann M. VERIFIED CUSTOMER
He was very good at giving us the bad news
8/13/2024
Ronald M. VERIFIED CUSTOMER
Sebastian did a great job assisting me.
8/13/2024
Juan H. VERIFIED CUSTOMER
Sebastian was great to work with. He listened and helped me understand my car problems clearly and efficiently. I've worked with him about 5 times now and it's always been a pleasure.
8/13/2024
April E. VERIFIED CUSTOMER
She was pleasant, friendly and I felt confident placing my car needs in her hands
8/13/2024
James P. VERIFIED CUSTOMER
Very professional. Katy made sure I was updated on my service.
8/13/2024
Kaosheng M. VERIFIED CUSTOMER
Sebastian was very professional, patient and understanding. He provided %100 customer satisfaction.
8/11/2024
Paula S. VERIFIED CUSTOMER
Sebastian was very sweet, courteous and professional
8/11/2024
Matt H. VERIFIED CUSTOMER
Kathleen was very friendly and efficient.
8/11/2024
Daniel S. VERIFIED CUSTOMER
Great friendly service managers, e
Work done professionally and timely. Great job by all
8/10/2024
Tunde C. VERIFIED CUSTOMER
The service was great!
The 3.5% fee for a credit card transaction is ridiculous.
8/10/2024
Shawn D. VERIFIED CUSTOMER
I still don’t know what we’re going to do about the automatic high beams not working. It was some question about changing the front lights. Not sure how we left it coming in on Tuesday for an oil change. Take it up with you then I guess
Shawn