Great service Writer very helpful for my needs on my vehicle ???? Thanks ????
10/3/2023
Richard T. VERIFIED CUSTOMER
Dillion was very knowledgeable and helpful. He answered all our questions. He was professional and very pleasant. We are very happy with his service.
10/3/2023
Jeffrey O. VERIFIED CUSTOMER
Great service, very courteous and professional!
10/3/2023
Christopher R. VERIFIED CUSTOMER
I do not necessarily agree with the tech that my transmission is fine. It was not reacting properly not downshifting unless you stayed in the gas leading to an uncomfortable feeling. Under the 6 speed program, you did a triple drain and flush, and it restored proper operation, this was 18k miles ago. The same symptoms have returned and tech deemed nothing wrong per test drive. Besides, I was grumpy this morning as your coffee machine was out of coffee. I was told to go to Nissan for some, but their machine appeared completely dead.
10/2/2023
Steven H. VERIFIED CUSTOMER
Great explanation of issues
10/2/2023
Nina B. VERIFIED CUSTOMER
She was very thorough, kind and patient with me. She answered all of my questions and sounded very knowledgeable.
10/1/2023
Sudhir L. VERIFIED CUSTOMER
Awesome experience
10/1/2023
Carol M. VERIFIED CUSTOMER
As always, the team at Honda was courteous, friendly and professional. I am very happy with my experiences with Ron Bouchard's Honda maintenance department!
10/1/2023
James C. VERIFIED CUSTOMER
Dillon was great! Easy to talk to and understood everything going on with my vehicle. Thanks
10/1/2023
Patricia V. VERIFIED CUSTOMER
I was met as soon as I entered the garage. Dillion was very professional and immediately made me relax about my car’s problem. As soon as the car was ready, he met me with my key and explained what work was done. I had a terrific experience
9/30/2023
William F. VERIFIED CUSTOMER
An oil and filter service was performed with a safety check on my van. The tire pressures were not set. I would think that the tire pressures would be automatic with a service. It doesn’t give me confidence that everything else was checked.
I also had asked for specific items to be checked that I needed to remind the service writer of when he came to me with the prognosis. Maybe more attention to detail is needed.
9/30/2023
Lilyana N. VERIFIED CUSTOMER
Always a wonderful experience there every time I bring my car down. Respectful, professional, and always explains things thoroughly. Excellent service!!
9/30/2023
Donald H. VERIFIED CUSTOMER
Great greeter a true asset to your service department
9/30/2023
Mary V. VERIFIED CUSTOMER
Dan was great!!! Very friendly and informative. He even offered to bring my car right up to the door after service was complete because it was raining. Great customer service skills and great employee for your Service Department.
9/29/2023
Mary R. VERIFIED CUSTOMER
Joel was very helpful with any questions I had.
9/29/2023
Leonard W. VERIFIED CUSTOMER
Joel is a really great service writer!
9/29/2023
Peter T. VERIFIED CUSTOMER
Is very nice environment
9/29/2023
Daniel B. VERIFIED CUSTOMER
Dillon was great. Easy to work with.
9/28/2023
Karen M. VERIFIED CUSTOMER
Sorry about manufacturer survey, cannot access.
Very satisfied with greeting, explanation, and check out with Daniel. He was thorough, polite, respectful, and just a nice person.
9/28/2023
Debra R. VERIFIED CUSTOMER
Todd kept me in the loop the whole time, confirming my thoughts that I had a frozen caliper. ???? bummer