It took twice as long for service. They were very accommodating but 4.5 hours versus 2.5
7/19/2023
Peter D. VERIFIED CUSTOMER
Katie is great. No issues with her at all. My issues are with the van. There is still a significant rattle coming from tue front end with every little bump I hit even though I just spent $2588 on new struts. Also, the cabin fan issue I had is still present Eben though the tech said it was resolved.
7/19/2023
Jennifer P. VERIFIED CUSTOMER
She was great really helped me out and took me in, It turns out I was a week early for my scheduled appointment and she didn’t blink an eye!
7/19/2023
Katherine C. VERIFIED CUSTOMER
Thank you. Todd was excellent and very informative!
7/18/2023
Timothy R. VERIFIED CUSTOMER
Very professional, easy to deal with. Oil change tire rotation did take 1:45 min, but comfortable waiting area made it ok ????????.
7/18/2023
Gale K. VERIFIED CUSTOMER
Thank you for your great service.
Gale K
7/18/2023
Matthew P. VERIFIED CUSTOMER
Took a little longer than expected but they were very busy. Have always had good service.
7/18/2023
Fritznel B. VERIFIED CUSTOMER
My experience with Kameryn was amazing! She responded promptly to my questions, provided updates of my car, and she was very nice. I’d recommend her to anyone.
7/18/2023
Tad J. VERIFIED CUSTOMER
Joel Ortega was friendly, extremely profesional And is knowledgeable. We request him each time we come as he is so helpful & eases any concerns we have about the CRV. My husband and I feel he goes above & beyond,for example, he will wipe the interior windshield when we said it clogged up. We came in this time because of AC part replacement recall. Unfortunately, we have already had a problem with our CRV Ac at just a few years old.2018. Now we find out there is a leak & a$600 part that is cracked. (Discharge hose)! We were not preppy to pay that huge amount & suspects there is an AC manufacturer problem. Who shall I contact at Honda? This should be a recall situation. We have owned many Hondas as well as other old vehicles & no problems under 10 years old! We trust Joel Ortega as he was honest & understand that this was a huge amount & future problem . Please. Advise who I may contact about this AC issue, please. Thank you Tad & Gail Joniec
7/18/2023
Mchael C. VERIFIED CUSTOMER
Thank you for the excellent service in fixing our Honda Civic's AC today! Please tell the mechanic Thank You! Great job!
Mike & Karen Ciavola
7/18/2023
Richard H. VERIFIED CUSTOMER
Joel was great about letting us know what the technician recommended we do for our Honda. He answered our questions and, in spite of it being very busy, he was relaxed and upbeat.
7/17/2023
Amy W. VERIFIED CUSTOMER
Please don’t contact me. It just took almost twice as long as quoted for the service. I was told 2 hours so I didn’t call for a ride but it took 3.5 hours. Super frustrating. And when I inquired about a status on my car, it was magically all done which made me feel like it had been done and they forgot to inform me.
7/17/2023
Brenda L. VERIFIED CUSTOMER
She is super friendly and makes service a happy experience.
7/17/2023
Angela D. VERIFIED CUSTOMER
It's still not fixed, the light came right back on. Very frustrating
7/17/2023
Abdurrehman R. VERIFIED CUSTOMER
Pleasant and knowledgeable people. Enjoyed the experience at the service and parts department.
7/17/2023
Marvin M. VERIFIED CUSTOMER
I thought Joel did an excellent job.
7/16/2023
Edward S. VERIFIED CUSTOMER
Thanks so much!
7/16/2023
Susan C. VERIFIED CUSTOMER
Natasha was very efficient and attentive
7/16/2023
Orlando A. VERIFIED CUSTOMER
Service was great!
7/16/2023
David F. VERIFIED CUSTOMER
Natasha was FANTASTIC!!! She was extremely helpful and explained every clearly and precise . The one thing I mainly liked, was her PERSONALITY and her CHEERFULNESS!!! GREAT JOB!!!