Geri-Lynne has always been great to work with when getting service. Super respectful, friendly, and understanding not just to me but others that were there getting service.
3/3/2023
Martha W. VERIFIED CUSTOMER
You are fortunate to have Geri-Lyn as your employee. She is very clear as to process and cost, as well as efficient.
3/3/2023
Bruce P. VERIFIED CUSTOMER
Always pleasant, informative, answered all questions in a professional manner and has a great sense of humor during stressful moments. Jeff and Joe have perfect personalities for this challenging and confrontational assignment.
Additionally I would like to commend your parts department manager, Stacey, she was also a great help, communicator, sincere with great advice. Your lucky to have these three common sense oriented people as your employees out front dealing with the public.
3/3/2023
Mary G. VERIFIED CUSTOMER
Always polite and professional
.
3/2/2023
Audra B. VERIFIED CUSTOMER
Good job. Turned it around quickly!
3/2/2023
Mike S. VERIFIED CUSTOMER
Jeff took the appointment. Geri Lynn serviced me when I arrived. The service here Is excellent. They are friendly. Attentive to detail and Provide a great experience every time I come for service.
3/1/2023
Joseph V. VERIFIED CUSTOMER
The absolutely the best and honest service. Thank you!
2/28/2023
George A. VERIFIED CUSTOMER
Geri-Lynn is always courteous and professional.
2/28/2023
Simon R. VERIFIED CUSTOMER
Jeffrey S Nealis just one hell of a good guy
Always cordial, funny and in a jolly good mood
I have always had a pleasant experience and wouldn't ever think of going anywhere else.
Also a shout out to the other staff and importantly to the highly trained mechanics
2/26/2023
Robert V. VERIFIED CUSTOMER
Excellent service as usual
2/26/2023
Susan B. VERIFIED CUSTOMER
No we are 100 % unhappy with the service. The car was never diagnosed. We have a had a great relationship for Several years. I will be happy to discuss our disappointment with your service.
I would really appreciate it if we can get this problem resolved quickly as we don't feel the car is safe to drive.
Sincerely
Bruce Berfield
****-****-xxxx
2/25/2023
Michael G. VERIFIED CUSTOMER
Great service as always. You spoil me.
2/25/2023
Timothy B. VERIFIED CUSTOMER
Excellent as always!! Thank you to Jeff for fitting me into the schedule and taking care of my concern.
2/25/2023
Daniel K. VERIFIED CUSTOMER
Jeff, Joe and their team did a great job, as alway!!
2/25/2023
Melissa R. VERIFIED CUSTOMER
He was very friendly and the service was on time as promised!
2/24/2023
Latoya C. VERIFIED CUSTOMER
Excellent service
2/24/2023
Shovik B. VERIFIED CUSTOMER
I would like to thank the entire service team, specially Jeff and Joe, who had been instrumental in making sure that my Acura RDX 2020 is delivered in the best possible shape and on time. I will keep recommending Acura of Auburn to my friends and acquaintances for any sales or service needs. You guys are brilliant and please keep this habit consistently for times to come. All the best. Shovik
2/23/2023
Jonathan L. VERIFIED CUSTOMER
Work was completed very quickly while I waited, first thing in the morning. Jeff even found my coat that I inadvertently left behind and set it aside so I could grab it later.
2/23/2023
Talena N. VERIFIED CUSTOMER
Ok will wait for survey
2/23/2023
Robert S. VERIFIED CUSTOMER
Geri-Lynn did a great job. Very pleasant and professional ????