Ali is professional and honest waiting for my vehicle, the sales staff were friendly
3/9/2025
Kimberly P. VERIFIED CUSTOMER
Ali was professional and nice
3/9/2025
Carole L. VERIFIED CUSTOMER
All I can say is how grateful I am to have ALI CRISSMAN as my service manager.
I’ve already said how considerate, thoughtful and with such patience when I need explanations ALI is.
I’m so appreciative of of AlI.
3/9/2025
Goran O. VERIFIED CUSTOMER
Love the flexibility and service that was provided to me and the family. Thank you for taking care of our vehicle service.
3/8/2025
William D. VERIFIED CUSTOMER
Antonio is truly a professional! His knowledge and great communication makes us feel at ease when our car is being serviced. He truly is an asset to the service department & dealership.
3/8/2025
Gary B. VERIFIED CUSTOMER
Jake takes wonderful care of me and my XC-60. Check in today was a breeze, the wait was minimal time, and the car was returned as clean as new. Thank you to Jake and to the Arrowhead Volvo team!
3/8/2025
Stephanie S. VERIFIED CUSTOMER
Jacob was amazing! Great service!
3/8/2025
Bruce S. VERIFIED CUSTOMER
Antonio was great. Excellent service. A very well run operation. Thank you.
3/7/2025
Subrahmanyam A. VERIFIED CUSTOMER
I appreciate the level of care Ali provided and getting my car serviced . She’s great!
3/7/2025
Peter D. VERIFIED CUSTOMER
Returning gas was $ 70.00. Can't figure how that could be, except c the overcharge on gasoline. Nobody replaced thexgas in my car. It was extremely dirty. Could have been hosed down, if you were afraid to car wash. Which do all the time. I worked at a dealership, Cadillac, Saab, buick, Volvo and never returned a car like that. My service Antnio was a fantastic service writer abundantly kept me up to date. Very pleased with him.
3/6/2025
Audrey B. VERIFIED CUSTOMER
Ali is responsive and keeps me informed
3/6/2025
Paul H. VERIFIED CUSTOMER
Your dealership…your employees….are all excellent. Love your service department. Outstanding.
3/6/2025
William V. VERIFIED CUSTOMER
Ali was great and clearly translated my concerns into a well maintained vehicle with all issues addressed.
3/6/2025
Shelby B. VERIFIED CUSTOMER
Antonio was very polite and helpful!
3/6/2025
Jim S. VERIFIED CUSTOMER
Ali was extremely helpful and am pleased with the work done on my vehicle!!Thankyou!!
3/6/2025
Donald D. VERIFIED CUSTOMER
Appreciate all the effort and hard work done by Antonio on my behalf. NOT happy a dealership and Volvo corp. response.
3/5/2025
Barbara B. VERIFIED CUSTOMER
When I scheduled maintenance on my Volvo I asked the person I spoke with to include a problem I am having with vocal directions when using iPhone navigation. When I asked Jake if that had been done his response was that he was just told that there was a problem with “car play” which does not resemble anything I said to the scheduler. They checked and found no problem and that was it. Seems to me asking the scheduler or calling me would have been the correct next step.
3/5/2025
Jeffrey H. VERIFIED CUSTOMER
Thanks Antonio you’re the best!
3/5/2025
Marilyn P. VERIFIED CUSTOMER
Great customer service and vehicle service. Very convenient.
3/5/2025
Julie S. VERIFIED CUSTOMER
Jake is a great professional and excellent communicator.