Brian my service advisor was great. He explained everything.very clearly. I am bringing my vehicle in again for additional work And I probably would not if I had bad service.
Thank you
Stephen H
4/15/2023
Lori G. VERIFIED CUSTOMER
Ali is great, helpful and knowledgeable. I have a small problem. I had the windshield wiper blades replaced and when I got home I noticed there are some scratches on the hood near the location of the wipers. I don’t remember them being before I brought it in. I spoke with Ali and she is happy to take a look, so I will be bringing the. At back. Ali’s service is always superior and I will continue to work with her through our ownership.
4/15/2023
Mark K. VERIFIED CUSTOMER
Antonio is one of the best service advisors I’ve experienced in a very long time.
Honest, communication and I never had to ask “where” we were in the process.
Antonio is a service gem and he should be rewarded for his efforts.
4/14/2023
Ray B. VERIFIED CUSTOMER
Easy, timely and helpful. Thanks
4/14/2023
Elgin N. VERIFIED CUSTOMER
Ali Crissman is the best….
4/14/2023
Lisa M. VERIFIED CUSTOMER
Brian did great. However, Volvo record keeping is in need of an upgrade!
4/13/2023
Brita H. VERIFIED CUSTOMER
Thanks, Jake for great service ????
4/13/2023
Kyle P. VERIFIED CUSTOMER
Ali did what she could but the quality of the repair was poor and management’s response was slow and disappointing. I will be taking my new Volvo to a different dealership going forward
4/13/2023
Tara S. VERIFIED CUSTOMER
Love this Volvo dealership. You guys always take great care of my ‘89 240!! I’m always taken care of well and the service is always amazing. I love that you guys recognize me and my car!!
4/13/2023
Greg R. VERIFIED CUSTOMER
Your dealership goes above and beyond in making owning a Volvo such a pleasure! The servicing of our vehicle was so efficient and thorough. Thank you !
4/13/2023
Christine T. VERIFIED CUSTOMER
Excellent service as usual!
4/13/2023
Ann I. VERIFIED CUSTOMER
Brian Lawrence is Always very prompt, cordial, and professional. Every time my husband and I have had any problems with our car, no matter how silly it may seem to others (older folks are not very computer/tech savvy), he’s always treated us like we matter and are important not only to the Volvo company but to him, and that speaks very highly of him and team Volvo.
thanks, Ann I
4/13/2023
Lisa G. VERIFIED CUSTOMER
Brian was great, professional and made the whole service experience great!
4/12/2023
Carol L. VERIFIED CUSTOMER
Ali is wonderful. Although I'm not a full time Arizona resident, when I'm here I'm very comfortable and confident in Arrowhead Volvo.
4/12/2023
Sherree P. VERIFIED CUSTOMER
I thought it was going to b a week or something before my vehicle was restored to its original high preforming self, air condenser restored. But it was completed in less than week. I couldn’t b more satisfied and Brian Lawrence should be commended for explaining what an air condenser is to me and breaking it down to me, lay person. Speaking with me and doing his best to help me understand what the entire process entailed.
4/12/2023
Ashton S. VERIFIED CUSTOMER
Antonio was my advisor and he did a fantastic job working with me. Extremely kind, professional and knowledgeable in addressing my questions regarding my XC90.
4/11/2023
Mary Jane. VERIFIED CUSTOMER
Jake is THE Best Service person I have ever encountered. He is straightforward, honest and answers all questions with knowledge and willingness to listen.
4/11/2023
Nancy K. VERIFIED CUSTOMER
Very efficient service. HOWEVER. I would have liked to use the coupons I received. When paying online, that option isn't offered.