Jacob always takes time to explain what was done and what may be needed. Always remembers who you are.
3/22/2023
Joseph D. VERIFIED CUSTOMER
Very thoughtful and helpful.
3/21/2023
Gail S. VERIFIED CUSTOMER
Excellent Service from Brian
3/21/2023
Edward H. VERIFIED CUSTOMER
As always, and for several years now I’ve received OUTSTANDING customer service at Arrowhead’s Service Dept and today was no exception. Jacob keeps me informed, explains what’s happening and offers his expertise and experience as he answers any questions I may have. I wouldn’t go anywhere else.
3/21/2023
Bryan L. VERIFIED CUSTOMER
Ali was great. Very helpful. She’s great.
Unfortunately, I need to take my car back in because now my check engine light is on, after just taking it in for a ECM safety recall.
3/20/2023
John G. VERIFIED CUSTOMER
I wish to thank you for your exceptional service. Allen was very gracious and very competent. Thank you for rapid response to our needs. Thank you ???????? again
3/19/2023
Robert S. VERIFIED CUSTOMER
Brian got me right in an hour before closing and got a new battery in and had me on my way.
3/19/2023
Michael F. VERIFIED CUSTOMER
Brian was a total professional
3/19/2023
Margaret R. VERIFIED CUSTOMER
I didn't get the usual service report. I generally get a tire tread wear report, suggested next time service. So I can plan/budget upcoming service. I actually think I needed my air filters changed. No one mentioned so I don't think they checked. I don't believe the service was as through as previous visits.
3/18/2023
Robert M. VERIFIED CUSTOMER
Ali was absolutely wonderful. But the service tech did not solve the problem. So I need to bring the car back in for a more complete analysis and hopefully complete solution to the problem.
3/18/2023
Luis P. VERIFIED CUSTOMER
Excellent customer service by Antonio ****!!!! Thank you very much !!!!
3/18/2023
Edmund H. VERIFIED CUSTOMER
Jacob did a good job providing updates on the repair. However, due to the time required for the repair, I was given a loaner car. I have not received an update that my car repair has been completed.
3/18/2023
Michael W. VERIFIED CUSTOMER
Brian was friendly, professional, and attentive to my requests. An asset for your store.
3/18/2023
Michel V. VERIFIED CUSTOMER
Done amazing
3/17/2023
Garry B. VERIFIED CUSTOMER
Awesome and professional
3/17/2023
Paul P. VERIFIED CUSTOMER
Jacob displayed a great deal of patience working with a customer in front of us who persisted with many questions. He took good care of us.
3/17/2023
Lilia G. VERIFIED CUSTOMER
Antonio was very friendly & helpful! Appreciate all the help & info he provided. Willing to answer my thousand questions with a smile each time. Thank you!
3/17/2023
Julie-Ann P. VERIFIED CUSTOMER
Ali is a great communicator and very professional. She was a joy to work with.
3/17/2023
Brittany R. VERIFIED CUSTOMER
The lady at the front desk assisting me was very nice and made the experience pleasant. Disappointed that they didn’t attempt to wash my car or vacuum it out even though I was told it would be washed. After spending $500 on services, a simple vacuum doesn’t seem like much to ask in my opinion. Service was done in a reasonable amount of time. I just don’t see anything special about making a special trip there.
3/17/2023
Jon I. VERIFIED CUSTOMER
Brian is very good. He is thorough and friendly. I respect his knowledge of the cars and his helpfulness.