I'm sure Jacob is a qualified technician. My issue is the time it took to complete an oil and filter change, inspection, and brake fluid flush and replacement. I arrived at 8:45am and waited onsite until 1:30pm to complete service. Prior visits for same service was 2 to 2 1/2 hrs.
2/24/2023
Isabella P. VERIFIED CUSTOMER
Jake is one of the reasons why I kept bringing my car back to Volvo of Phoenix and continuing brining it to Volvo of Arrowhead. I sometimes get anxiety bringing my car in when I know there might be a serious issue, but Jake always puts me at ease knowing that my car will be taken care of and I’m in good hands. Also, the rest of the Service Department’s team is very professional and pleasant.
2/24/2023
John C. VERIFIED CUSTOMER
Company car. Thanks
2/24/2023
Todd M. VERIFIED CUSTOMER
Jake always treat us with kindness and respect. I feel Confident that he is listening and will get the service completed in the fastest time possible.
2/24/2023
Mary B. VERIFIED CUSTOMER
I would appreciate the next survey being sent to MY email address (instead of this one,
my husbands). Thank you again Alli for job very well done.
2/23/2023
Richard D. VERIFIED CUSTOMER
Thanks Antonio!
2/23/2023
Magdalena M. VERIFIED CUSTOMER
Extremely efficient and very friendly.
Thank you Ali
2/23/2023
Carl D. VERIFIED CUSTOMER
Jacob was very friendly and helpful
2/22/2023
Pam H. VERIFIED CUSTOMER
Though disappointed that the car didn't get fixed, we very much appreciated all Antonio did for us - offering to come pick up the car in Wickenburg and leave us a loaner car. Very thoughtful of him.
2/22/2023
Bewitt B. VERIFIED CUSTOMER
Antonio provided excellent service. Attentive, efficient, courty, professional. Thank-you. Would highly recommend this service department.
2/22/2023
Verdene T. VERIFIED CUSTOMER
Thanks! As always
2/22/2023
Michael B. VERIFIED CUSTOMER
Ali is the Best in every way
2/21/2023
William O. VERIFIED CUSTOMER
Always get great service from Arrowhead Volvo. Brian Lawrence is a great service advisor and on top of everything.
2/21/2023
Judy D. VERIFIED CUSTOMER
Outstanding Service
2/21/2023
Robert P. VERIFIED CUSTOMER
Waiting for a call from John Green
2/21/2023
Elaine M. VERIFIED CUSTOMER
We love Ali she's very polite and professional. Thank you
2/20/2023
Adrian S. VERIFIED CUSTOMER
Verry desapointed! After i deliver my car for oil change, they told me my plan will cover and will be no extra payments. After, when the car was ready they ask me money. I payed, just because my sister was boght a Volvo from u and she will come back. But next time when u need money for food or for make up, it s enougf if u say:” Adrian can i get 100 $ because i m hunggry?”
And i will give u, i promise! Don t take money from me without my aproval with BS excuses! Respect your word and you will get respect back!
2/19/2023
Ashleigh B. VERIFIED CUSTOMER
Ali is seriously the best. I love working her. She’s responsive, knowledgeable, and professional.
2/19/2023
William K. VERIFIED CUSTOMER
Ali is very, very capable with the AAOS interface/software and good to work with!
2/19/2023
Tanaya D. VERIFIED CUSTOMER
Have to have service again because the message is still on the dash upon start, although we assured everything was cleared.